New Nail Spa Info
- 2456 Miracle Lane, Mishawaka, IN 46545 United States of America
- +1 574-259-6688
- [email protected]
- +1 574-259-6688
- +1 574-259-6688
Best PlaceJuice Reviews
Honestly they were very polite and when I walked in they got right to work. My nails did not turn out great. The shape is off and there is nail glue and polish all around. Didn’t even cover my whole nail. I usually try to write good reviews but for 55 dollars I was hoping for a little better.????
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Quick Facts About New Nail Spa
Strengths:
1. Polite and friendly staff: Customers appreciate the politeness and friendliness of the staff at New Nail Spa. They create a welcoming atmosphere for customers and make them feel comfortable.
2. Quick service: The salon is quick to attend to clients without much waiting time. This efficiency is praised by customers and shows that they value the time of their clients.
3. Good work on pedicures: Customers have expressed satisfaction with the pedicures at New Nail Spa. Their feet felt soft and well taken care of after the service, making it a strength of the salon.
4. Welcoming atmosphere: The overall atmosphere of the salon is considered welcoming by customers. They enjoy the environment, and the staff, such as Amy, contribute to creating a positive and cheerful atmosphere.
5. Skillful work on nails: Some customers have had positive experiences with their nails at New Nail Spa. They appreciate the job done by the technicians, such as Kim. This showcases the talent and skill of certain staff members.
Weaknesses:
1. Inconsistent nail services: Several customers have complained about the quality of their nail services. Some have mentioned issues such as misshapen nails, nail glue and polish left around the nails, bumpy nails, and different nail lengths. These inconsistencies in the quality of services are a weakness for New Nail Spa.
2. Language barrier: A customer mentioned that one of the technicians did not speak English, causing communication issues. This can be a weakness as effective communication is important to understand the client's preferences and ensure their satisfaction.
3. Excessive pricing: One customer expressed disappointment with the high pricing at New Nail Spa. They felt that the cost for a gel manicure and pedicure was exorbitant compared to other salons. The high pricing may deter potential customers or lead to dissatisfaction when the services do not meet their expectations.
4. Rude treatment: Some customers reported rude treatment from the staff. This includes being rough during the service, disregarding customer requests, and responding negatively when customers asked for fixes or expressed dissatisfaction. Rude behavior is a significant weakness that impacts the overall customer experience.
5. Inconsistent service quality: A few customers have experienced inconsistencies in the quality of nail services at New Nail Spa. This includes technicians not achieving the desired nail shape, having to redo nails, and appointments taking longer than necessary. Inconsistent service quality can lead to frustration and dissatisfaction among customers.
Place Pictures
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places