Grand Nails Spa Info
- 102 Danada Square W, Wheaton, IL 60189 United States of America
- +1 630-260-4888
- [email protected]
- +1 630-260-4888
- +1 630-260-4888
Best PlaceJuice Reviews
I agree that I get mixed service at this salon.
I have gotten a full set of acrylics which started lifting within a week, then they were filled by (who I think is) the manager/owner and they lasted a month, which was great. I got them filled for my wedding and they were lovely.
I got a pedicure and it looked terrible. Patchy, uneven length. I could have done better myself––and I'm terrible at nails, there's a reason I pay to have them done.
I got my acrylics taken off a month ago and it was actually painful. I was recommended to do dip to strengthen my nails, and I am glad because that helped after having acrylics for a couple months––but the color was all wrong. I told my nail tech and she was frustrated and made me feel like we could not go back and change it even though she'd only started a couple nails with the dip powder. I immediately went home and painted over the color because it was a horrible pink with my skin tone.
I had the dip taken off yesterday and got regular nail polish, and my manicure is completely lumpy, like the dip was not removed properly. The length is also uneven.
I like coming to this place because it's a good location for my sister and I meet up to hang out and catch up, but I'm not happy with the inconsistent service I receive.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
Payments
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Debit cards
Quick Facts About Grand Nails Spa
Grand Nails Spa has a mix of strengths and weaknesses based on the comments provided.
One of the strengths mentioned by multiple commenters is the convenient location of the salon. It is close and convenient for customers, making it an easily accessible option. The salon also has good hours and a lot of staff, allowing for easy appointment scheduling. The owners are described as sweet and accommodating, contributing to a positive customer experience.
Another strength highlighted by some commenters is the skill and expertise of certain technicians. They mention specific nail technicians who did a great job and recommend them for future visits. The salon also offers a variety of services, such as acrylics, dip manicures, and pedicures, which cater to different customer preferences. This provides customers with options and allows them to choose the service that suits them best.
Cleanliness is also mentioned as a strength of Grand Nails Spa. Commenters appreciate the cleanliness of the salon, which is an important factor when choosing a nail salon. A clean environment contributes to a more pleasant and hygienic experience for customers.
On the other hand, there are several weaknesses that are mentioned in the comments. One major weakness is the inconsistency in service. Multiple commenters mention receiving mixed service at this salon. While some visits result in great manicures or pedicures, others have been disappointing. This inconsistency might deter customers who are looking for a reliable and consistently good experience.
Another weakness highlighted by commenters is the quality of certain services. One commenter mentions getting acrylic nails that started lifting within a week, while another describes a pedicure that looked terrible with patchy and uneven length. These comments suggest that the quality of service can be subpar at times, and customers may not always receive the desired results.
There are also instances where customer requests or feedback are not properly addressed. One commenter mentions getting dip powder with the wrong color and feeling frustrated when the nail technician did not want to make changes. Another commenter describes a lumpy manicure and uneven length after getting the dip powder removed. These instances indicate a lack of attention to detail and a failure to meet customer expectations.
Additionally, there are a few comments that mention language barriers with some of the staff members. While it is stated that this has not been a major issue and does not affect the quality of service, it is still worth mentioning as a potential weakness for some customers who value clear communication.
In conclusion, Grand Nails Spa has strengths in terms of convenient location, accommodating owners, skilled technicians, and cleanliness. However, weaknesses such as inconsistent service, subpar quality in certain services, lack of attention to customer requests, and occasional language barriers may impact the overall customer experience. It is important for the salon to address these weaknesses and strive for more consistent and top-quality service to ensure customer satisfaction.
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Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:30 AM - 05:00 PM |
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