Toro's Steakhouse Bradford Info
Best PlaceJuice Reviews
The food and environment were good. However, due to the place not accepting card my friend had to travel by car to the nearest working cash machine and due to the traffic, took over 20 minutes. There was a sign that they were not accepting card but it was at the end of the restaurant on the till, so we only noticed it after placing our order. For the prices you pay here, it should be a priority to make sure the card machine is working. Also the sign should be on the entrance to make people aware from the get go.
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible entrance
Offerings
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Halal food
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Healthy options
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Kids' menu
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Late-night food
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Vegetarian options
Dining options
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Dinner
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Dessert
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Seating
Amenities
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Good for kids
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High chairs
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Family friendly
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Groups
Planning
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Accepts reservations
Payments
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Credit cards
Quick Facts About Toro's Steakhouse Bradford
Strengths:
1. Good food: Many customers commented on the quality and taste of the food at Toro's Steakhouse Bradford. They praised the flavors and presentation, indicating that the restaurant delivers on the culinary aspect.
2. Comfy seating: Several customers mentioned that the seating at the restaurant was comfortable. This contributes to a pleasant dining experience and adds to the overall ambiance of the place.
3. Friendly staff and exceptional service: Multiple reviews highlighted the excellent customer service provided by the staff, with specific mention of Ismael who impressed customers with his attentive and efficient service. This indicates that the restaurant places a strong emphasis on hospitality and ensuring a positive dining experience.
4. Prompt order and delivery: Customers mentioned that their orders were taken promptly, and the food arrived according to the estimated time of arrival. This suggests that the restaurant has efficient systems in place to handle customer orders and deliver them in a timely manner.
Weaknesses:
1. No card payment accepted: One major issue highlighted in the comments is that the restaurant does not accept card payments. This inconvenience forces customers to travel to the nearest working cash machine, resulting in potential delays and frustration. This could be a significant drawback for patrons who prefer the convenience of card payments.
2. Lack of communication about cash-only policy: Customers mentioned that the sign indicating the cash-only policy was placed at the end of the restaurant, making it difficult to notice before placing an order. Some suggested that the sign should be placed at the entrance to inform customers from the beginning. This lack of communication creates confusion and inconvenience, as patrons may not be prepared to pay in cash.
3. Inconsistencies in food preparation: A few customers pointed out inconsistencies in the preparation of their food. They mentioned that some well-cooked orders seemed less cooked than the medium rare options and that the steak placed on top of the chips made them soggy. This indicates a need for improvement in terms of food quality control and consistency.
4. Pricey: Some customers mentioned that the pricing at Toro's Steakhouse Bradford was moderate to high, which some felt was on the expensive side. This could be a drawback for price-sensitive customers who are looking for more affordable dining options.
5. Unpleasant experience with the manager: One customer mentioned a negative experience with the manager, who allegedly made excuses instead of addressing the issues raised. This indicates a lack of effective management and customer resolution skills, potentially leaving a negative impression on customers.
In conclusion, Toro's Steakhouse Bradford has several strengths, including good food, comfortable seating, friendly staff, and prompt service. However, there are some weaknesses that need to be addressed, such as the lack of card payment acceptance, communication about the cash-only policy, inconsistencies in food preparation, and potential issues with the manager handling customer concerns. Improvements in these areas would enhance the overall dining experience and satisfaction of customers.
Place Pictures
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
|---|---|
| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:30 PM |
| Sunday | 02:00 AM - 11:00 PM |
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