Rose Nails Waterloo Rd Info
- South Plaza Shopping Center, 420 E Waterloo Rd, Akron, OH 44319 United States of America
- +1 330-773-8553
- [email protected]
- +1 330-773-8553
- +1 330-773-8553
Best PlaceJuice Reviews
Beautiful Nails!! i never go anywhere else for my nails. James is incredibly talented all of the designs are by hand!!
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Rose Nails Waterloo Rd
Rose Nails Waterloo Rd Place has received mostly positive feedback from customers, with several strengths mentioned. The strengths of the salon can be summarized as follows:
1. Talented and skilled nail technicians: Multiple customers have praised the talent and skill of the nail technicians, particularly mentioning James and Long. Many customers specifically mentioned that the designs are done by hand, showcasing the creativity and artistry of the technicians.
2. Quality work: Several customers have highlighted that Rose Nails consistently provides quality nail services. The salon is described as a staple in Akron, and many customers have been going there for years, which speaks to the consistent high-quality work they provide.
3. Clean and pleasant environment: Multiple customers have mentioned the cleanliness and pleasant atmosphere of the salon. The environment is described as nice, clean, and welcoming. This contributes to a positive and comfortable experience for customers.
4. Friendly and professional staff: Many customers have appreciated the friendly and professional attitude of the staff. They are described as nice, sweet, and professional, creating a welcoming and comfortable environment for customers.
5. Service variety and options: Rose Nails offers a range of services, including manicures and pedicures. This variety of options allows customers to have their nails done according to their preferences and needs.
Despite the positive feedback, there are a few weaknesses mentioned by customers. These weaknesses should be taken into consideration in order to improve the overall experience at Rose Nails Waterloo Rd Place:
1. Inconsistency in service quality: While the majority of customers have had positive experiences, there are isolated incidents where customers have had unsatisfactory services. One customer specifically mentions a bad experience with a younger male technician who did not meet their expectations in terms of acrylic nails application and shaping. This highlights the need for consistency in service quality across all technicians.
2. Lack of attention to detail: One customer mentioned that their cuticles were not properly taken care of during their manicure. Attention to detail is essential in providing a comprehensive and satisfactory nail service.
3. Communication issues: One customer mentions that they had to repeatedly request a particular nail shape to their satisfaction. This indicates a communication issue between the customer and the technician, which can lead to customer dissatisfaction.
In order to address these weaknesses, Rose Nails Waterloo Rd Place should consider the following improvements:
1. Training and development: Consistent training and development programs should be implemented to improve the skills and techniques of all technicians. This will ensure that the quality of service remains consistent across all staff members.
2. Emphasizing attention to detail: Implementing protocols and procedures that focus on attention to detail, such as thorough cuticle care, will help enhance the overall quality of the nail services provided.
3. Effective communication: Improving communication between technicians and customers is crucial. This can be achieved by encouraging technicians to actively listen to customer requests and clarifying any concerns or expectations to ensure customer satisfaction.
Overall, despite a few isolated incidents, Rose Nails Waterloo Rd Place has received predominantly positive feedback. They are commended for their talented and creative nail technicians, consistent quality work, clean and pleasant environment, and friendly staff. By addressing the weaknesses mentioned and implementing the suggested improvements, the salon can further enhance the customer experience and maintain its reputation as a reliable and top-notch nail salon in Akron.
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Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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