Top Nails

+1 231-775-1927

1564 N Mitchell St, Cadillac, MI 49601 United States of America

Open Today: -

Top Nails Info

1564 N Mitchell St, Cadillac, MI 49601 United States of America
+1 231-775-1927
[email protected]
+1 231-775-1927
+1 231-775-1927

Best PlaceJuice Reviews

Absolutely amazing, I took 4 small girls to get nails painted and an acrylic set for me, they gave the girls such an amazing experience and my nails turned out great this will definitely be my new nail place now that I'm not working in TC anymore! Thank you all who took care of us!

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Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Restroom

Payments

Debit cards
Credit cards

Quick Facts About Top Nails

Top Nails Place has received a mix of positive and negative comments, indicating both strengths and weaknesses. In analyzing these comments, it is important to consider the different types of services offered at the salon, including nail painting, acrylic sets, gel polish, pedicures, and mani-pedis.

Strengths: 1. Excellent customer service: Multiple comments mention the friendly and welcoming atmosphere at Top Nails Place. Customers appreciate the staff members who provide fast and friendly service, listen to their preferences, and give them exactly what they want. This indicates that the salon has a strong focus on customer satisfaction. 2. Quality results: Many customers express satisfaction with the outcome of their nail services, specifically mentioning well-done acrylic sets and gel polish applications. These positive results indicate that Top Nails Place has skilled technicians who are knowledgeable in their craft. 3. Child-friendly environment: One comment specifically highlights the salon's ability to provide a great experience for children. This suggests that the salon is accommodating and capable of catering to a wide range of customers, including families. 4. Reasonable prices: A customer mentions that the salon offers great prices for their services. Affordable pricing is often a strength that attracts and retains customers, especially in a highly competitive market.

Weaknesses: 1. Inconsistent service: One commenter experienced poor service from a technician who appeared inexperienced and did not provide a satisfactory pedicure. This suggests that there may be inconsistency in the quality of service provided by the staff at Top Nails Place. 2. Lack of attention to hygiene: The same customer who had a negative experience also raises concerns about the salon's hygiene practices. They noted the reuse of nail files without cleaning and a failure to sterilize metal utensils. These issues raise questions about the overall cleanliness and hygiene standards of the salon, which is particularly important in the context of the COVID-19 pandemic. 3. Waiting times: While some customers appreciate the high demand for the salon's services as a sign of quality, others find the wait times inconvenient. The salon's small staff and lack of appointment system contribute to the potential for longer wait times, which may be a weakness for customers seeking prompt service.

In summary, Top Nails Place has several strengths, including excellent customer service, quality results, a child-friendly environment, and reasonable prices. However, there are also weaknesses related to inconsistent service, hygiene concerns, and longer waiting times. To improve, the salon should address the issues raised in the negative comments by ensuring consistent training for staff, prioritizing hygiene practices, and potentially implementing an appointment system to better manage customer flow. Addressing these weaknesses will help maintain positive customer experiences and attract new clients to the salon.