Split Ends Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
My daughter and I have been seeing Katelyn since September. She is absolutely amazing. She does perfect baby lights every single time. The color is exactly what I want. She is easy to talk to and connect with. She has us as clients forever! 100/10 recommend!!!
Friendly, clean. My stylist, Jenny, listens and pays attention to me as her client. I will keep going there.
I clicked they're website to check it our before making an appointment. A bunch of pop ups came up saying I had to click "yes" to continue to they're site to "prove I'm not a robot". Now my phones hacked and littered with pop-ups and viruses. Fix your website.
I got to my appointment at 12:45 p.m. I had an appointment at 1:00 p.m. and I sat there 45 minutes. They waited that long, till 1:30 p.m. to tell me my appt. was at 12 noon. Appointment card shows the time. I don't think no, your screw up, not mine. And nobody is wearing a mask. No precautions at all. Not one single person anywhere, not in any other rooms either. I read the other review from Lakeland and covid19 is not something I want or my family.
I’m so happy that I found the right place to do my hair from now on! Everyone was so sweet and professional. Kelly took care of me and did exactly what I asked for. I’m loving my new haircut. I highly recommend her.
Jess has done my hair for 8 years now and does an amazing job every time. My fiance has had almost everyone there do a mens a cut on him and he loves them all. The salon is super cute and clean inside. Also a plus..These ladies create a very fun atmosphere.
Friend of mine referred me to Jenny. Absolutely love her! She's bright and super pleasant to speak with. I have a short hair style and was nervous going to Jenny bc lets be honest finding someone who can cut short hair amazing is a rare find (imo). My hair is shaped up nice and prices are reasonable. Will definitely have Jenny cut my hair again and possibly add some fun colors. Thank you jenny!
Jenny is the best! So laid back and totally professional at the same time. She listens to her customers and will tell you honestly what will work or may have to be tweeked. I have had my hair cut and colored by her a few times now from a recommendation of another client of hers. Thanks Jenny!
Quick Facts About Split Ends
Split Ends Place, based on the comments provided, seems to have several strengths and weaknesses that are worth discussing.
One of the major strengths of Split Ends Place is the expertise and professionalism of the stylists. Katelyn, Jenny, Kelly, and Jess all receive praise for their skills and abilities in doing haircuts, colors, and styles. Customers appreciate that the stylists listen to their needs and desires, making them feel heard and valued. There are multiple positive comments about the quality of the haircuts and colors, with particular mention of Katelyn's baby lights technique. This indicates that the salon employs skilled and talented stylists who can deliver the desired results to their clients.
Another strength of Split Ends Place is the cleanliness and ambiance of the salon. Many comments mention the salon's cleanliness, which creates a positive and welcoming environment for clients. The mention of the salon being "super cute and clean inside" indicates that the salon pays attention to the visual appeal and maintenance of their space. This can contribute to a positive overall experience for customers and contribute to customer loyalty.
The salon also receives praise for its friendly and pleasant atmosphere. The comments mention that the stylists are easy to talk to and connect with, creating a comfortable environment for clients. There are positive remarks indicating that the staff creates a fun and enjoyable atmosphere, making the salon visit a pleasant and enjoyable experience for clients. This positive atmosphere can contribute to customer satisfaction and repeat business.
However, Split Ends Place also has some weaknesses that need to be addressed. One major concern is the negative experience with the website and pop-ups mentioned in one of the comments. It is crucial for the salon to maintain a functional and secure website to ensure a positive online experience for potential and existing clients. The salon should take immediate action to fix the website issues and ensure user security to prevent further negative experiences.
Another significant weakness mentioned in one comment is the lack of COVID-19 precautions. The client expresses concern about the salon not enforcing mask-wearing and the potential risk of contracting the virus. In light of the ongoing pandemic, it is vital for salons to prioritize the health and safety of both clients and staff by following recommended guidelines and protocols for COVID-19 prevention. Split Ends Place should take this feedback seriously and implement necessary precautions to ensure a safe environment for everyone.
In conclusion, Split Ends Place has several strengths, including skilled and professional stylists, a clean and inviting salon environment, and a friendly atmosphere. These strengths contribute to positive experiences and customer satisfaction. However, the salon also faces weaknesses, such as website issues and a lack of COVID-19 precautions, which need to be addressed for the betterment of the overall customer experience. By addressing these weaknesses and capitalizing on the strengths, Split Ends Place can continue to provide excellent service and maintain customer loyalty.
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