DUKE'S - Locations from All Over the World

DUKE'S Info

Best PlaceJuice Reviews

Great food, Great Prices, and Great Customer Service. We stopped by on the way back to Atlanta. Was skeptical at first cause we were starving and didn’t have time to be disappointed. And Oh boy I’m glad we did! We literally enjoyed every minute. Thank you!

OPEN Reviews (23)

Amenities

Service options

Delivery
Takeout
Dine-in

Highlights

Great tea selection

Popular for

Lunch
Dinner
Solo dining

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

Offerings

Coffee
Comfort food
Happy hour food
Kids' menu
Late-night food
Quick bite
Small plates

Dining options

Lunch
Dinner
Catering
Dessert

Amenities

Good for kids
High chairs
Restroom

Atmosphere

Casual
Cozy

Crowd

College students
Groups
Tourists

Planning

Accepts reservations

Quick Facts About DUKE'S

DUKE'S place, based on the comments provided, seems to have several strengths and weaknesses.

One of the major strengths of DUKE'S place is its great food. Many customers praise the quality of the food, specifically mentioning the amazing wings, fried pickles, and tasty fried shrimp. The positive comments about the food contribute to the establishment's overall reputation and attract customers. In addition, the ability to mix and match food choices is appreciated by the customers, allowing them to customize their meals according to their preferences.

Another strength of DUKE'S place is its great prices. Multiple comments mention that the prices are reasonable, making it an affordable option for customers. This affordability contributes to the value that customers perceive in the establishment and makes it an attractive choice for those on a budget.

Customer service is another area where DUKE'S place excels. Many comments highlight the friendly and helpful nature of the staff. Customers mention that the servers are attentive, friendly, and provide excellent service. The positive interactions with the staff contribute to a pleasant dining experience and encourage customers to return.

The atmosphere of DUKE'S place is also mentioned as a positive aspect in one of the comments. The pleasant atmosphere adds to the overall dining experience and helps create a welcoming environment for customers.

However, there are also a few weaknesses mentioned in the comments. One recurring issue is the inconsistent service. Some customers mention that the staff does not check on them frequently, requiring them to wait to get assistance. This lack of attention can lead to a less enjoyable dining experience and a sense of neglect from the staff.

In one comment, the staff's demeanor is brought into question. The customer mentions that they overheard staff indulging in personal conversations and even discussing potentially violent situations. This behavior can be off-putting for customers and may affect their perception of the establishment's professionalism.

Other weaknesses mentioned are related to the food quality and accuracy of orders. One customer's experience was marred by a meal that was unappetizing, with slimy shrimp and undercooked french fries. Another customer received a sandwich that contained mushrooms despite requesting the sandwich to be made without them. These instances indicate inconsistencies in food preparation and attention to detail, which can lead to dissatisfaction among customers.

One comment mentions how a larger party was made to feel unwelcome by the waitress, who displayed annoyance towards their group. This negative interaction can leave a lasting impression on customers and may deter them from returning or recommending the establishment to others.

In conclusion, DUKE'S place has several strengths, including great food, reasonable prices, and friendly customer service. However, there are also weaknesses, such as inconsistent service, unprofessional staff behavior, food quality issues, and negative interactions with staff. It is important for DUKE'S place to address these weaknesses in order to maintain positive customer experiences and foster repeat business.