Pinky's Nail Salon

+1 410-287-2767

10 Montgomery Dr, North East, MD 21901 United States of America

Open Today: -

Pinky's Nail Salon Info

10 Montgomery Dr, North East, MD 21901 United States of America
+1 410-287-2767
[email protected]

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Restroom

Best PlaceJuice Reviews

I went to get a gel pedicure. Pedicure $25 w gel $40.

Which is completely fine. The owner directed me to pick a color. I went to pay she charged me $50 (an extra $10) I asked why and she said it’s mermaid color. I was never told about this extra $10 and the color looked like any other gel color and was with the gel colors. She has added/changed prices at checkout a few times before. Good service from the man who did my nails but I felt taken advantage of by the owner and let her know. Nail sculpture owners are WAY better and just as good.

I absolutely love coming here and seeing Tina and her husband. Absolutely amazing work, very efficient and super affordable. Came in today and got a gel pedicure and gel acrylic fill for $80!! Can’t beat that!! Highly recommend to anyone in Cecil county!!

Very very upset with the service I received. My mom and I got acrylics on and my moms was on and done in about 10 minutes. They were misshapen, bulky and the nail color was all over her nails and finger. She said it was painful and a couple of fingers were even bleeding. When I went back to talk to them they refused any kind of help or service further saying that it’s just the way my moms nails look and it’s her fault she’s bleeding. Never had an issue until today and I am furious. Never going back.

I went with my daughter who is 7 to get our nails & toes done. Both of us had a great experience! The girl who did my daughters mani & pedi was very patient and kind to my daughter making jokes and made her very comfortable! The gentleman who did my full set & pedi did an amazing job!! I usually only go to one specific place, but wanted to go somewhere closer to home cause it was late. I’m happy I decided to go here, will def be back! :)

David is the only one around that can do a specific type of gel acrylic that stays on my nails. Reg acrylic doesnt work on me what so ever. Anyhow not just does he make them look exactly how i wanted, he deals with how picky iam and gives me advice on what will look good together and what wont. If its far away or they have a wait time its WORTH IT! You wont be disappointed going here!

I LOVE this place! I feel like I have finally found se place to go here in Cecil county! Thatakese very happy.

The gentleman who did my nails took his time, he listened to exactly how k wanted them, he fixed everything I did not like at first and made sure it was how I wanted, and they were not out of this world expensive!!

I definitely recommend this place!!

Horrible experience. Came in with my daughter and mother-in law and was absolutely discussed. There were flies everywhere, had us sit in the chairs but would only do one of use at a time. My mother in law even asked if they could atleast put water in the tubs for her and they said no. The equipment they use is not presented in a sterilized pouch and they only do a quick wipe down of the tubs with scrubbing bubbles. I definitely would advise anyone looking to get peddies to go else where. Such a shame because I used to go here all the time back in the day. Just WOW.

Sunday, June 12, 2022, I was the first to arrive. The owner’s parents greeted me, I signed the book and waited for one of them to walk me over to the pedicure chair. A women walked in and was served immediately. She did not have an appointment, her words were “I want a pedicure”, grandma & pop-pop quickly obliged. This is bad business! I woke up early just so I wouldn’t have to wait. it doesn’t help that I am a minority and the other women was of European descent. This will be my last time patronizing this business. I guess I have the wrong skin color to be treated fairly.

Quick Facts About Pinky's Nail Salon

Strengths: 1. Affordable prices: Many customers commented on the affordability of Pinky's Nail Salon. They felt that the services provided were reasonably priced and offered good value for money. 2. Good service from technicians: Several customers mentioned that they received good service from the technicians who performed their nail services. They appreciated their skill and efficiency in completing the treatments. 3. Friendly and patient staff: Some customers praised the staff members for being friendly and patient. They particularly appreciated the way the technicians interacted with children, making them feel comfortable and at ease during their appointments. 4. Skilled technician for specific nail treatment: One customer mentioned that the salon had a skilled technician named David who was able to provide a specific type of gel acrylic that worked well for their nails. This specialization was seen as a strength by the customer.

Weaknesses: 1. Inconsistent pricing and hidden charges: Multiple customers mentioned issues with pricing at Pinky's Nail Salon. They felt that the owner sometimes added or changed prices at checkout without prior notification. This lack of transparency led to customers feeling taken advantage of and frustrated. 2. Poor customer service in resolving issues: A few customers expressed dissatisfaction with the customer service provided when they had complaints or issues with the services they received. They felt that their concerns were not addressed adequately, and the staff refused to provide further assistance or resolve the problems. 3. Inconsistent quality of service: Some customers had negative experiences with the quality of service at Pinky's Nail Salon. They mentioned issues such as misshapen and bulky acrylic nails, excessive bleeding during the process, and colors being applied poorly. These incidents made customers feel disappointed and frustrated with the salon. 4. Hygiene and cleanliness concerns: A customer mentioned the presence of flies in the salon and raised concerns about the sterilization of equipment. They felt that there was a lack of cleanliness, including the use of non-sterilized pouches for tools and only a quick wipe down of the tubs. This raised doubts about the salon's hygiene practices. 5. Discrimination or unfair treatment: One customer expressed dissatisfaction with the salon's treatment, feeling that they were not treated fairly based on their minority status. They believed that the salon prioritized a customer without an appointment over them and attributed it to their different skin color. This experience left the customer disappointed and unwilling to continue patronizing the salon.

In conclusion, Pinky's Nail Salon has some strengths such as affordable prices, friendly and skilled technicians, and the presence of a specialist in a specific nail treatment. However, there are also several weaknesses including inconsistent pricing, poor customer service in resolving issues, inconsistent quality of service, hygiene concerns, and allegations of discrimination or unfair treatment.