The Moon Under Water - JD Wetherspoon - Locations from All Over the World

The Moon Under Water - JD Wetherspoon Info

Best PlaceJuice Reviews

The Moon Over The Water in Wolverhampton is opposite The Wolverhampton Grand Theatre. It is slight run down in areas such as the toilets. A fair size venue. Needs a bit more finesse. The prices are slightly cheaper than in Birmingham and are very good value.

OPEN Reviews (44)

Amenities

Service options

Dine-in

Highlights

Fast service
Great bar food
Great cocktails
Sport

Accessibility

Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Offerings

Alcohol
Beer
Cocktails
Food
Food at bar
Spirits
Wine

Atmosphere

Casual

Crowd

Groups

Quick Facts About The Moon Under Water - JD Wetherspoon

The Moon Under Water - JD Wetherspoon in Wolverhampton has both strengths and weaknesses based on the comments provided. Some of the strengths include its convenient location, value for money, and consistent quality of food and drink. The unlimited tea refills for £1.35 is also seen as a great deal for customers planning to stay for a while. The pub is described as nice, albeit slightly dated, and the breakfast served is of top quality. The staff are generally quick and pleasant, with the app service receiving positive feedback. The prices are praised for being great value, and the atmosphere is described as friendly and warm. The selection of ales and the food menu are both regarded as excellent.

However, there are also several weaknesses mentioned. Some patrons note that the pub is slightly run down, particularly in areas such as the toilets. A need for more finesse is suggested, indicating a lack of attention to detail in certain aspects. The service provided at The Moon Under Water is also criticized by a few customers. One visitor mentioned having to clean the tables themselves, while another noted slow service and a lack of staff during busy times. The bar area was described as full of empty glasses covered in spilled beer, indicating a lack of cleanliness and prompt table clearing. One customer even had a negative experience of being refused entry due to not having a match ticket, despite being elderly and explaining the situation.

In terms of improvements, some suggestions include doubling the beans in the big breakfast, providing more bar staff during busy times, and ensuring better cleanliness and table service. The aspect of queue jumping is also mentioned, which could be addressed to improve the overall experience. The issue of the age and regional accent policy mentioned in one comment should also be reviewed, as it resulted in a negative experience and loss of potential customers.

Overall, The Moon Under Water - JD Wetherspoon has its strengths in terms of value for money, consistent quality, and a friendly atmosphere. However, there are areas of improvement needed, such as maintenance and cleanliness, staffing levels, and customer service. Addressing these weaknesses could enhance the overall experience for patrons visiting the establishment.