Mares Auto Inc. Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Best PlaceJuice Reviews
Mares is the best auto mechanic shop around. We always take all of our cars there. My daughters car belt pulley broke and it punctured the radiator. They fixed it at a great price. Unknown to us the tire had a nail in it, they just fixed it without even making a deal about it. Thanks for keeping my daughters vehicle safe.
I stopped by to get air in my tire! Not only did the guy (David I think) check ALL my tire pressures he wouldn’t accept $$. He was just friendly and customer oriented! Which is almost non existent these days!! Thanks guys!!
I’ve had my vehicles serviced here for years. I recently had another service, super friendly! We haven’t had a problem yet they couldn’t tackle! I wouldn’t have anyone else service my cars. Great local business,honest quality service! David is the best!
If you need car repairs this is the best place to go.
David is honest, friendly and a great mechanic. I would not take my car anywhere else.
Great family business! We have had our vehicles worked on here countless times over the years. We always receive excellent service. Very trustworthy and fair. Highly recommend!
After reading the reviews on Mares I decided to take them my Honda for a driver side window regulator replacement. After the first part was installed I noticed the window was not going up correctly in the track causing an open space on the rear of the window. Then the window just stopped working. I took the car back for the second time and another regulator was needed and ordered and installed. Again I could tell right from the start the window was not going up correctly in the track. We talked about getting new tracks but that was never confirmed as the problem. I picked the car up for the second time and immediately saw the top right corner was out of the track. It was obvious that’s the window was dropping down on the front causing the rear to come out of the track and leave an open space at the top. I had to get the window fixed correctly and obviously didn’t trust Mares to go at it a third time so I decided to try B&E Auto Paint and Collision in Brighton. Brandon was awesome and immediately saw the window was mis aligned in the track and he had it fixed in thirty minutes. With a few simple adjustment the window goes up and down perfectly. I mailed to Mares the $52 bill and asked that they reimburse me for the cost I paid to have the window correctly adjusted in the tract. I haven’t heard anything from them. I feel they took my car out of service for several days and never fixed the window correctly. I don’t think asking for the $52 was out of line considering I had already paid Mares over $300 for a window they never 100% fixed. I would think twice before going to this shop unless you are looking for a simple oil change.
We had such a great experience here with Daniel. He went out of his way to ensure our tire issue was fixed the best possible way. We tried to have our tire patched but it was too damaged, he ordered a tire and had it the next morning. Quick repair and good price.
Mares Auto is a great place to take your vehicle to get fixed! David and Eric are always very friendly and get the job done very quickly! I would highly recommend taking your vehicle in to them to get it fixed. I have nothing but positive things to say about them and the shop!!!!!
Quick Facts About Mares Auto Inc.
Mares Auto Inc. has several strengths based on the comments provided. Firstly, their staff is described as friendly and customer-oriented. This is evident from the comments praising their excellent customer service. They go above and beyond to meet customer needs, such as checking all tire pressures and refusing payment when only air was requested. This personalized service helps to create a positive customer experience.
Another strength of Mares Auto Inc. is their ability to tackle a wide range of car problems. Customers mention that the shop has successfully serviced their vehicles for years and there hasn't been a problem they couldn't handle. This highlights the expertise and skills of their mechanics. Additionally, the comments emphasize the honesty and trustworthiness of the staff, which is an essential strength for any auto mechanic shop.
The local, family-owned nature of Mares Auto Inc. is also praised in the comments. This indicates that customers appreciate supporting a small business and feel a sense of trust and reliability in their services. The fact that customers have been bringing their vehicles to Mares Auto Inc. for many years indicates the establishment's ability to maintain a loyal customer base.
Furthermore, the shop is described as offering fair pricing. This is highlighted by the positive comments regarding the great prices and the fact that Mares Auto Inc. fixed a nail in a tire without charge. Providing fair and reasonable pricing is an essential aspect of a successful auto mechanic shop, as it builds trust and encourages repeat business.
Despite these strengths, there is a negative comment that raises concerns about Mares Auto Inc.'s performance. One customer complains about their inability to fix a window regulator correctly. The customer claims to have taken their car back multiple times for the same issue and eventually had to go to another shop to get it fixed correctly. This negative experience brings into question the competence and quality of workmanship at Mares Auto Inc. It also highlights a lack of communication and customer satisfaction in resolving the issue.
Based on the provided comments, it can be concluded that Mares Auto Inc. excels in customer service, expertise, fair pricing, and building a loyal customer base. However, the negative comment regarding their inability to fix the window regulator raises concerns about their overall quality of work and customer satisfaction. To enhance their strengths and overcome weaknesses, it would be beneficial for Mares Auto Inc. to address customer complaints promptly and effectively, improve communication, and ensure that all repairs are done correctly the first time.
Today
Opening Hours
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| Tuesday | - |
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| Thursday | - |
| Friday | - |
| Saturday | Closed |
| Sunday | Closed |
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