La Estetica Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Best PlaceJuice Reviews
I always go to do my hair, but today the lady it wasn't in her best mood, never cut my hair the way she did, worst than an inmate, never going back,she. Said she don't care, at the end, I have to pay 10 dollars I will use a hat till my hair grows up again,
Not bad for what you pay for, pretty good actually. I have paid 6 dollars and 1 dollar tip and I have no income so it worked out pretty good.
Great customer service Maria the owner always make me feel welcome, and Rafael who gets my hair cut done very detailing never disappoints me, I really recommended.
Highly recommend this establishment. Good prices. Just know what type of haircut you want. I've only had one bad experience but that lady is not there anymore. ***Moved from Charleston and 27th. Better location and plenty of parking in the back.
Went in today for a normal haircut and the lady destroyed my hair. I asked her for a 2 on the sides, faded up to the top with the top being 2 finger lengths so you can still grab it if need be. But she used scissors to cut the top of my head down to a 1 so it is now shorter than the sides. She also told me she knew how to cut beards so I told her I wanted my beard lined up and faded in to the sides so it would look better. She then decided to take clippers and run them down the side of my face cutting half my beard off at a 1.5. I told her to stop immediately and got someone else that said they could cut my beard. He was not better. He cut way too much of my beard off when I told him I only wanted the longer hairs that stood out done. After that he decided to spray black hair paint on my face without telling me. This was the worst experience I have ever had getting a haircut in my life. They have lost my buisness as well as my 4 kids.
I love this place staff are great. Always get awesome haircuts.
very professional and clean. friendly service. prices are great.
Been coming this place for like 2years. Me and my kids love this place. Very nice staff, smiles everywhere, good prices. My business cards are on display. Lol
Quick Facts About La Estetica Beauty Salon
La Estetica Beauty Salon is a popular place for many individuals to go and get their hair cut. However, as indicated by the comments provided, there are both strengths and weaknesses that can be identified about the salon. In order to provide a comprehensive analysis, an examination of both the positive and negative aspects is necessary.
Starting with the strengths, one comment highlights the good customer service provided by the owner, Maria. It is mentioned that Maria always makes the individual feel welcome, which indicates a positive and friendly atmosphere within the salon. Additionally, another comment praises Rafael, one of the stylists, for his attention to detail and skill in giving haircuts. This implies that the salon has competent and talented staff members who are capable of delivering quality services to the customers. Furthermore, some customers express their satisfaction with the prices, considering them to be affordable and reasonable. This can be seen as a strength, as it attracts customers who are conscious of their budget, and may potentially encourage repeat business.
Moving on to the weaknesses, there are several comments that highlight negative experiences within the salon. One customer complained about the attitude and poor haircut they received from a stylist. The dissatisfaction was so significant that the customer states they will not be returning to the salon. This indicates potential issues with the consistency of service, as one stylist may provide a negative experience while others receive positive reviews. Another individual expressed their disappointment with a botched hair and beard cut, stating that multiple stylists failed to meet their expectations. This suggests a lack of skill or training among certain staff members, leading to unsatisfactory results for the customers. Additionally, the use of hair paint without consent was seen as highly unprofessional, further adding to the negative experience. These instances of poor service and lack of professionalism can be considered as weaknesses for the salon.
Another area that can be identified as a potential weakness is the inconsistency in service due to a change in location. One comment mentions that the salon was moved to a different location, which is perceived as an improvement with better parking. However, it implies that not all customers may be aware of the change, creating confusion and potentially impacting their overall experience. In such cases, effective communication and notification of the relocation would be essential to ensure a smooth transition for customers.
Despite the negative experiences shared by some customers, there are still positive comments about the salon. Some customers mentioned that they have been going to La Estetica Beauty Salon for several years and have always received great haircuts. This indicates that there is a level of consistency and quality that can be expected from the salon. Additionally, the cleanliness and professionalism of the establishment are praised, which suggests a commitment to maintaining a high standard within the salon.
In conclusion, La Estetica Beauty Salon has both strengths and weaknesses that can be gleaned from the comments provided. While there are positive aspects such as good customer service, skilled stylists, and affordable prices, there are also negative experiences including poor haircuts, unprofessional behavior, and inconsistency in service. Addressing these weaknesses by ensuring consistent training and communication, as well as enhancing customer satisfaction through improved service quality, may help to strengthen the overall reputation and success of the salon.
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