Kayla Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Best PlaceJuice Reviews
I must admit that I haven’t been in a nail shop for a couple of years now! This place was definitely impressive. Professional service, immaculate, seem to appreciate their customers! I’m so Happy to have found them.
So, just as a warning to everyone to avoid my issue: the salon no longer books via online website. If the appointment page isn’t loading- that’s why! Appointments are recommended and you need to make them via phone call or in-person discussion. I made an online appointment about 3 weeks ago and they couldn’t see it when I showed up because that website feature is gone. Despite not knowing about my appointment at 0930, they still were able to fit me in and were so polite about the mixup. The technician was efficient, thorough, and quick, even though I could see that they were swamped with customers. Gel manicure and regular pedicure were wonderful. They took great care to shape my cuticles and nails, listen to what I wanted (color and nail shape), and treated me kindly even though I could tell I was not expected and they were super busy.
I have a go to nail salon in LR that I love but I recently moved to Sherwood and wanted to find somewhere closer. Kayla was recommended by a friend. I made a late appointment and I was very impressed. The inside was clean and organized. Everything was nicely decorated and very modern. The color selection was great with a lot of options. I had a deluxe pedicure and I’ve never had someone pay so much attention to my feet. The woman who helped me did an awesome job. My heels were scrubbed to perfection and are still soft. The man who did my manicure was equally impressive.
I highly recommend and will be returning.
Love this place! They never make you feel rushed and they do a fantastic job! Other salons will grind off gel nail polish. They take the time to soak them off and do it the correct way so it doesn’t damage your nails like grinding does. It’s best to make an appointment if you can. I will continue to go back!
They always do a great job,I always leave very pleased with my nails!I get dip on my nails and gel or reg polish on my toes, always looks great! Everyone there is good very talented , professional,and it's always a good time I've clean atmosphere! Give them a try!
This place is beautiful! Very clean! I loved that I could schedule an appointment! There was not a long wait for me, with being scheduled. I was welcomed and greeted as soon as I walked in❤ Excellent customer service, they were kind, certious, and well mannered. They seem to want things done perfectly. Loved how they have a system to check in at in front of the door when you arrive. The spa pedicure chairs are so comfortable. I absolutely love the light fixtures they decided to decorate with!???? Great music they even have TV too! After your 5th visit they give you about 10% off your next visit.I'll definitely be going back and I do recommend you go!
Fantastic job on pedicure and full set nails with gel. I normally go to Luxury nails for years but tried here and was also in love with the quality.
Fantastic nail salon! The best one I have ever been to in NLR/Sherwood area—they always make sure you leave the salon with a smile on your face. Any design, color, is right at this place! From great customer service, to the atmosphere is always on point.
Lee and Lucy never disappoints!
I will definitely be back. ????
Quick Facts About Kayla Nails & Spa
Kayla Nails & Spa has several strengths that are evident from the comments provided. One of its strengths is the professional service it provides to its customers. Multiple comments mention the friendly and polite staff who take great care in their work and provide excellent customer service. This contributes to a positive experience for customers and showcases the professionalism of the salon.
Another strength of Kayla Nails & Spa is the cleanliness and organization of the salon. Commenters note that the salon is immaculate and well-decorated, creating a pleasant and comfortable atmosphere for customers. The spa pedicure chairs are mentioned specifically as being comfortable and contributing to a relaxing experience. The attention to detail in maintaining cleanliness and creating a visually appealing environment is a strength of the salon.
The salon's attention to customer needs and preferences is also highlighted in the comments. Customers mention that the staff listens to their requests and takes the time to understand what they want, whether it's regarding the color of polish or the shape of nails. This personalized approach to services is appreciated by customers and contributes to their satisfaction.
Additionally, Kayla Nails & Spa is commended for its commitment to proper nail care. Commenters mention that the salon takes the time to soak off gel nail polish rather than grinding it off, a method that can potentially damage the nails. This attention to proper nail care protects the customer's nails and demonstrates the salon's commitment to providing quality services.
In terms of weaknesses, there is one comment that mentions a change in the salon's booking system. The online appointment booking feature is no longer available, and customers are now required to make appointments via phone call or in-person discussion. This change may inconvenience some customers who were accustomed to booking appointments online. However, it is important to note that the salon was still able to accommodate the customer who experienced this issue and provided excellent service despite the mix-up.
Overall, the strengths of Kayla Nails & Spa, as evidenced by the comments, include professional service, a clean and organized environment, attention to customer preferences, and a commitment to proper nail care. The one weakness mentioned is the change in the booking system, but it is important to consider that this was handled well by the salon and did not negatively impact the customer's experience.
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