Starbucks Coffee - Locations from All Over the World

Starbucks Coffee Info

Best PlaceJuice Reviews

We ordered the Iced Matcha Green Tea and the Strawberry Açaí. Both drinks were delicious. Loved the personal message written on the bag. Made me smile and cheered me up. Delivery on time. Polite and friendly driver.

OPEN Reviews (34)

Amenities

Service options

Delivery
Takeaway
Dine-in

Highlights

Fast service
Great tea selection
Live performances
Sport

Accessibility

Wheelchair-accessible entrance
Wheelchair-accessible seating

Offerings

Quick bite

Dining options

Lunch

Amenities

Good for kids

Atmosphere

Casual
Cosy

Crowd

Groups
LGBTQ+ friendly

Quick Facts About Starbucks Coffee

Starbucks Coffee, like any other business, has its strengths and weaknesses. In order to analyze these, let's break down the comments provided.

Strengths: 1. Delicious Drinks: Multiple customers mentioned that they enjoyed their drinks, specifically the Iced Matcha Green Tea and the Strawberry Açaí. This indicates that Starbucks is successful in creating quality beverages that satisfy their customers' taste preferences. 2. Personalized Messages: One customer appreciated the personal message written on the bag, which made them smile and lifted their spirits. This small gesture shows that Starbucks values customer experience and goes the extra mile to create a positive, personal touch. 3. On-time Delivery: The prompt delivery demonstrates that Starbucks is reliable and efficient in fulfilling customer orders accurately and in a timely manner. 4. Polite and Friendly Service: Customers praised the politeness and friendliness of the Starbucks employees, specifically the delivery driver and the lady who served them at the coffee outlet. This reflects positively on the company's commitment to providing excellent customer service.

Weaknesses: 1. Dirty Tables and Sticky Floor: One comment states that the tables were dirty and the floor sticky, indicating a cleanliness issue. This would negatively impact the overall customer experience and may deter customers from returning to the store. 2. Incorrectly Made Orders: Another comment mentions that the customer's orders were often made incorrectly. This suggests a potential issue with order accuracy and quality control, which could lead to customer dissatisfaction. 3. Limited Seating Availability: A customer noted that seating was difficult to come by due to the high volume of customers. This signifies a potential inconvenience for customers who prefer to enjoy their beverages in-store.

Additional Feedback: 1. Employee Mistreatment: A customer shared concerns about the mistreatment of employees by the store manager at a specific Starbucks location. This raises a red flag regarding the work environment and management practices at that particular branch. 2. Concern for Employee Well-being: Another customer expressed worry for the well-being of the Starbucks staff, citing their apparent exhaustion and frustration. This may indicate a potential issue with employee morale and the need for improved support.

In summary, Starbucks coffee has several strengths, including delicious drinks, personalized messages, on-time delivery, and polite and friendly service. However, the company also faces some weaknesses, such as cleanliness issues, incorrect orders, and limited seating availability. Additionally, concerns raised about employee mistreatment and well-being highlight areas where Starbucks should focus on improvement. It is important for Starbucks to address these weaknesses and feedback to maintain customer satisfaction and create a positive work environment for their employees.