Holly Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
The WORST nail salon I have EVER been to! Terrible service and very poor quality. I'm surprised they have any clients left. I've been getting my nails done for 25 years and this salon is by far the worst. Steer clear everyone!
I have been going to this place since last 2 years but since June the experience has been tremendously degraded. The price is not consistent at all and this last time I got my nails done was the worse of all. I went in asking for gel fill with French, so Don did my nails with clear gel polish then finished the French manicure with regular polish, they started to peel and the corners of the nails were not finished, so I went back in. First they argued that I didn’t tell them correctly what I wanted then said that they will fix be painting it over, I put my foot down ans told them that they will redo the polish on my nails all over again. The lady had and attitude the entire time ans my nails with gel is still chipping only after 4 days. I will never return ever to this place.
This salon is so good! Great quality and great customer service.
My sister recommended this place. I like the owners because i can actually understand them. Most places ive been to are rude or i cant understand them.
The prices are average to what others charge.
Nice clean atmosphere too :)
I have been going to Holly Nails on and off for about 7 years. There have been several changes and with that you get some great nail techs and some not so much. I recently went in for a Manicure and had the pleasure of having Tina as my nail tech. She is so professional, thorough and friendly. Great job! Thank you!
I had an appointment yesterday at 7:00 and was very impressed with the gentleman that helped me who is either the manager or the owner. He was over the top friendly and did a phenomenal job. This was my first time at Holly nails and I have been to a different salon previously right down the street. At the other nail salon they charged me $75 and at Holly they charged me $40 for a full set no chip. Thank you Holly Nail Salon for the great experience! I will definitely be back
I've been going to my local nail salon for over 15 years and thought I would never change that. However I went with a friend on New Years Day to Holly Nails because they were the only ones open and I absolutely loved it! They even made us both a hot cup of coffee! The hours work with my late work schedule so I am definitely going here more often. Everyone is very nice!
Found this place after moving from another state, very friend staff and great atmosphere!! T is great, love her!
Quick Facts About Holly Nails
Holly Nails strengths can be identified based on the positive comments provided. These strengths include good customer service, understandable and friendly owners, average pricing, a clean atmosphere, and skilled nail technicians.
One of the strengths mentioned by a customer is the great customer service at Holly Nails. The customer mentioned that the staff was over the top friendly and the owner or manager provided a phenomenal job. This indicates that the salon prioritizes excellent customer service and goes above and beyond to ensure a positive experience.
Another strength is the understandability and friendliness of the owners. A customer stated that they could actually understand the owners, which is not always the case in many nail salons. This implies that the owners make an effort to communicate with their clients effectively, creating a more comfortable and pleasant experience for all.
Additionally, the comments mention that the prices at Holly Nails are average compared to other salons. This can be seen as a strength as it indicates that the salon offers competitive pricing in the market. Average prices can attract customers who are looking for quality services at a reasonable cost.
The clean atmosphere also stands out as a strength. A customer specifically mentioned the nice clean atmosphere of Holly Nails. A clean environment is important in a nail salon as it contributes to the overall experience and customer satisfaction. A clean atmosphere can create a sense of comfort and reliability for customers.
Furthermore, the comments mention skilled nail technicians as a strength. One customer states that they had a great experience with Tina, who was described as professional, thorough, and friendly. Skilled technicians are crucial in a nail salon as they directly impact the quality of the services provided. A customer's positive experience with a skilled technician reflects positively on the salon as a whole.
However, the weaknesses of Holly Nails can also be identified based on the negative comments provided. These weaknesses include a degraded experience, inconsistency in pricing, poor quality service, argumentative staff, and easily chipping gel polish.
One of the weaknesses mentioned is a degraded experience. A customer stated that their experience at Holly Nails has been tremendously degraded since June. They mentioned that the service and quality have become terrible, and they will never return. This suggests that there may have been a decline in the overall service and quality of the salon, which could negatively impact customer satisfaction.
Inconsistency in pricing is another weakness mentioned. A customer stated that the pricing at Holly Nails is not consistent and they experienced this firsthand during their visit. This inconsistency can be frustrating for customers who expect transparent and predictable pricing. Inconsistent pricing can also lead to customer dissatisfaction and a lack of trust in the salon.
The comments also mention poor quality service. One customer described their visit to Holly Nails as the worst nail salon experience they have ever had. They mentioned terrible service and very poor quality. Such negative feedback reflects poorly on the salon and can deter potential customers.
Another weakness pointed out is argumentative staff. A customer mentioned that when they went back to the salon to address the issues with their nails, the staff argued with them. Argumentative staff can create a hostile and uncomfortable environment for customers, leading to negative experiences and a damaged reputation for the salon.
Lastly, the easy chipping of gel polish is another weakness mentioned. A customer stated that their gel polish started peeling and chipping after only four days. This indicates that the quality of the gel polish application may not be satisfactory, which can lead to customer frustration and dissatisfaction.
In conclusion, Holly Nails has strengths in terms of good customer service, understandable and friendly owners, average pricing, a clean atmosphere, and skilled nail technicians. However, there are weaknesses such as a degraded experience, inconsistency in pricing, poor quality service, argumentative staff, and easily chipping gel polish that need to be addressed to further improve the salon's overall reputation and customer satisfaction.
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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