Town Center at St Lucie West - Locations from All Over the World

Town Center at St Lucie West Info

Best PlaceJuice Reviews

There were several young employees just standing around chatting, while the busiest spot was the drive through, I was inside, and while I stood waiting for my takeout order I noticed a spill of what looked like milk shake next to where I stood...in the open area in front of the ordering stations. I also noticed a paper cup on the floor and while several employees walked by it none of them seemed to notice either of these things on the floor as they passed ????. When I was given my takeout bag I mentioned the mess on the floor which could lead to a slip and fall for a patron, and the girl looked down at it in surprise and said she would get someone, but she hasn't noticed the mess until I mentioned it to her. ????

Otherwise, my burger was good as usual, though the bun wasn't exactly fresh.

OPEN Reviews (37)

Amenities

Service options

In-store shopping

Accessibility

Wheelchair accessible entrance

Quick Facts About Town Center at St Lucie West

Town Center at St Lucie West has several strengths, but there are also some weaknesses that should be addressed. Overall, it is a popular plaza with a variety of shops and services available, making it convenient for visitors. However, there are areas that could use improvement to enhance the customer experience.

One area of concern is the lack of attentive employees. A customer mentioned that there were young employees standing around chatting instead of serving customers. This indicates a lack of work ethic and customer focus among some staff members. Additionally, the same customer observed a spill and a paper cup on the floor that were not noticed or addressed by the employees passing by. This negligence can create a safety hazard for patrons and reflects poorly on the overall cleanliness and maintenance of the plaza. The employees should be trained to be more attentive and proactive in addressing such issues.

On a positive note, there are several positive comments about the plaza's shops and services. The Petco is particularly praised for its attentive and competent grooming services. This indicates that there are establishments within Town Center at St Lucie West that provide excellent customer service and contribute positively to the overall experience of visitors. Similarly, there are positive comments about the food, sweets, and variety of shops available to cater to different needs. This diversity in offerings is a definite strength of the plaza.

Parking appears to be a recurring issue mentioned in the comments. One customer mentioned that the plaza could use more parking spaces. This is a common problem in South Florida, but it should still be addressed to ensure that visitors have a hassle-free experience and do not have to struggle to find parking spaces. By adding more parking spaces or implementing a better parking management system, the plaza can alleviate this concern and provide a more convenient shopping experience for customers.

The positive comments regarding specific businesses within the plaza, such as the hair salon, Publix, Party City, and the vet, indicate that there are well-regarded establishments that draw customers to Town Center at St Lucie West. These businesses are being identified as favorites due to factors such as friendly service, quality products, and expertise in their respective fields. These businesses contribute to the overall reputation and appeal of the plaza.

The customer who mentioned feeling like they were in Italy while at the plaza highlights a sense of cultural atmosphere that can be seen as a strength. This suggests that the plaza may have successfully created an ambiance that resonates with customers and gives them a unique experience.

In conclusion, Town Center at St Lucie West has its strengths in terms of a variety of shops and services, positive customer experiences at specific establishments, and an ability to evoke a particular cultural atmosphere. However, the plaza should address the issues of inattentive employees and the need for more parking spaces to enhance its overall appeal and customer satisfaction.