Hannah's Beauty Salon And Spa

+1 417-890-6851

1155 E Battlefield Rd, Springfield, MO 65807 United States of America

Open Today: -

Hannah's Beauty Salon And Spa Info

1155 E Battlefield Rd, Springfield, MO 65807 United States of America
+1 417-890-6851
[email protected]
+1 417-890-6851
+1 417-890-6851

Best PlaceJuice Reviews

I used to go to this salon every two weeks. I went back today after about a year and can say with certainty that I will NOT return. Nails are not even, not fully filled in or colored, and not the shape I asked for (tapered square). When I requested that they fix the shape (and bulge of acrylic on one nail) the girl that was fixing them rudely responded with “the shape isn’t bad, you saw me angling the file”. Owner was on the phone making reservations for the park. Very I professional atmosphere. Don’t waste your money.

OPEN Reviews ()

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

Restroom

Planning

Appointments recommended

Quick Facts About Hannah's Beauty Salon And Spa

Hannah's Beauty Salon and Spa has both strengths and weaknesses based on the comments provided. This analysis will discuss these strengths and weaknesses in detail.

Starting with the strengths, one recurring positive comment is that the salon offers fair prices. This is appealing to customers who are looking for quality services at affordable rates. Additionally, the salon has been commended for its accommodating nature, especially when it comes to larger groups. This suggests that the staff at Hannah's Beauty Salon and Spa are customer-oriented and strive to provide a pleasant experience for their clients.

Another strength of the salon is mentioned in a comment where a customer praises the owner for doing an excellent job on her nails. This implies that the salon has experienced and skilled staff members who can deliver satisfactory nail services. The fact that customers mention specifically requesting certain nail shapes or designs and having them executed correctly shows that the staff at Hannah's Beauty Salon and Spa are capable of meeting the individual preferences and needs of their clients.

Furthermore, the salon is also praised for the overall outcome of the nail services. Customers mention leaving the salon with nails that they loved and that looked nice. This highlights the ability of the salon to deliver aesthetically pleasing results. This strength is further reinforced by another customer who expresses their gratitude to a specific nail technician named Angel for consistently doing a fabulous job. This suggests that there are skilled technicians working at the salon, such as Angel, who consistently provide excellent service.

Moving on to the weaknesses, one customer mentions a lack of hygiene practices at the salon. Specifically, they state that the tools used on their toes were not changed between clients, and the only sanitary measure taken was the wearing of gloves by the staff. This is a significant concern as it poses a risk to the health and safety of the customers. Such an issue should be addressed promptly by the salon management to ensure the well-being of their clients.

Another weakness highlighted in the comments is the inconsistency of service quality. While some customers had positive experiences, mentioning that their nails looked great and lasted well, others had negative experiences. Dissatisfied customers mentioned issues such as uneven nails, poor application of polish, and hurried service. In one case, a customer even developed nail fungus after visiting the salon. This inconsistency in service quality suggests a lack of attention to detail and a need for better staff training and supervision.

Furthermore, customer service is cited as a weakness in multiple comments. Rude behavior from staff members and attempts to push more expensive services onto customers can create a negative atmosphere in the salon. The comment about the owner being on the phone making park reservations while a customer was dissatisfied demonstrates a lack of professionalism and disregard for customer satisfaction. Poor customer service can lead to a loss of business and negative word-of-mouth.

Additionally, the appearance and upkeep of the salon are mentioned as weaknesses. Some customers comment on old pedicure chairs, which may impact the overall experience. While this may not directly affect the quality of the services provided, it can create a less appealing environment for customers.

In summary, Hannah's Beauty Salon and Spa has both strengths and weaknesses highlighted by the comments provided. The salon has fair prices, accommodating services, and skilled staff members who can deliver satisfactory results. However, there are areas that need improvement, such as hygiene practices, consistency in service quality, customer service, and the overall appearance of the salon. Addressing these weaknesses could significantly enhance the salon's reputation and customer satisfaction.