Divas Hair/ Dons Divas Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best PlaceJuice Reviews
Heidi was very professional. Everybody in the salon was friendly. This was my first time there and I felt like I knew these women for years. My hair looks amazing
My husband won't go anywhere else to get his hair done! The Man is wonderful, very friendly, and he will even come in when they are closed to cut my husband's hair, bc it's my husband's only day off to make it in. He does a phenomenal job, my husband always looks like a new, fresh, man when he comes home! The Woman...I went there one time paid 120 bucks (with tip) for cut and a few foil highlights on the top and sides of my head. (Maybe 7 or 8) I felt like she was talking snide about me in Spanish to the rest of the workers, and was not happy with my hair. I had asked for, red, and blonde highlights all over. I only got blond. She was on the phone with her car company arguing with them about a better percentage rate. So I felt like she just could not care less about getting my hair done right. I'm not the complaining type. (I should be) So, I tipped her good, chalked up a bad haircut and looked for a new hair dresser. She DID however seem to treat the OTHER customers very well.
Been going here for years as a last resort. Love the owner shes dope but salon services are super expensive. Moral of the story is that you can get the same quality or better from other salons for half the price. Save your money if you can.
Really disappointed went there a few times before pandemic always Heidi did a great job this time she wasn't available her daughter took care of me ask for one thing, showed her pictures of her moms work that I wanted!! Got something totally different, and charge me $80 more than what I usually pay apparently due to pandemic, and then highlighted tip not included!! so $300 after tip not even what I requested, will never go there again money hungry sloppy work
I am honestly disappointed. I’ve came to this salon for the fourth time and I decided to ask to get my ends clipped . Instead I got a hair cut and now my hair is so short and I was overcharged. I am so upset and I will never come back or refer anyone again !!
The best haircut hands down. They take their time don't rush. Courteous professional atmosphere. Definitely will be coming here from now on!!!!!
Love getting my hair done here always come through. Highly recommend.
Very beautiful salon. They are very professional and know what they are doing. Best salon I have ever been to. Went back and plan on going again.
Quick Facts About Divas Hair/ Dons Divas
Strengths of Divas Hair/ Dons Divas Place:
1. Professionalism: Many customers have mentioned the professionalism of the salon staff, particularly Heidi and the owner. This indicates that the salon values and maintains high standards of professionalism in their services.
2. Friendly atmosphere: Multiple comments mention the friendly and welcoming environment at the salon. Customers feel comfortable and at ease, as if they have known the staff for a long time. This creates a positive experience for customers and encourages them to return.
3. Talented stylists: The salon is praised for its ability to provide excellent haircuts and hair styling. Customers mention that their hair looks amazing after visiting the salon and that the stylists take their time to ensure a perfect result. This indicates that the salon employs skilled and experienced professionals who can meet the customers' expectations.
4. Customer loyalty: The salon has gained the loyalty of some customers, with comments mentioning that their husbands only go to this salon and that they have been going there for years. This loyalty indicates that the salon provides consistent and satisfactory services to its customers.
Weaknesses of Divas Hair/ Dons Divas Place:
1. Pricing: Several comments highlight that the salon's services are expensive. This suggests that the salon may not be affordable for some customers, which could deter potential clients from visiting. Additionally, one comment mentions being overcharged and a lack of transparency in pricing, which can lead to dissatisfaction and a negative perception of the salon.
2. Inconsistency in service quality: While some customers had positive experiences with the stylists, others mentioned receiving subpar service. One customer felt that the stylist did not pay attention to their requests, resulting in a different hairstyle than desired. Inconsistent service quality can negatively impact the salon's reputation and customer satisfaction.
3. Language barrier and potential unprofessional behavior: One customer mentioned feeling like the stylist was speaking negatively about them in Spanish. This language barrier can make customers feel excluded and uncomfortable. Additionally, the same customer reported that the stylist seemed distracted and disinterested in providing good service due to personal matters. This lack of focus on the customer's needs can harm the salon's reputation and customer satisfaction.
4. Limited service offerings: The comments do not mention any specific services offered by the salon apart from haircuts and highlights. This could indicate a lack of diversity in services, which may limit the salon's appeal to a wider range of customers who may want more extensive hair services such as coloring, treatments, or styling.
In conclusion, Divas Hair/ Dons Divas Place has strengths in professionalism, creating a friendly atmosphere, and providing excellent haircuts. However, weaknesses include expensive pricing, inconsistency in service quality, potential unprofessional behavior, and a lack of diverse service offerings. Addressing these weaknesses can help the salon improve customer satisfaction and attract a wider customer base.
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Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
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