Diamond Nails Info
- 8902, 4400 Brownsville Rd #103, Powder Springs, GA 30127 United States of America
- +1 770-222-7696
- [email protected]
- +1 770-222-7696
- +1 770-222-7696
Best PlaceJuice Reviews
I came to this location because my regular nail tech was booked. I was nervous based on some of the reviews but I was told they do a good job. I'm so glad I went. There wasn't a wait. Tom did my nails. I got SNS with tips. He did a great job. He asked me questions to see exactly what I wanted. He kept asking how things look. He was very gentle with my nails and he was very kind. I've got so many compliments on my nails.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Diamond Nails
Strengths:
1. Excellent customer service: Multiple comments mention the friendliness and kindness of the nail technicians, particularly Tom and Tina. They ask for feedback and make sure the customer is satisfied with their services.
2. Efficient service: The salon appears to prioritize efficiency and minimal waiting times. One customer mentioned that they had their manicure and pedicure done at the same time, saving them from having to wait.
3. Skillful in basic services: Customers praised Diamond Nails for their skill in basic services such as polishing nails and pedicures. These services are said to be done with great precision and neatness.
4. Clean environment: Many customers appreciated the cleanliness of the salon, indicating that it contributes to a pleasant and hygienic experience.
5. Quality products and techniques: Comments mention SNS (Signature Nail Systems) and gel manicures, indicating that the salon offers a variety of high-quality products and techniques.
6. Trustworthy technicians: Multiple customers expressed loyalty towards specific technicians like Tina and Lily, stating that they trust them with all their nail needs. This demonstrates that the salon has built a good reputation based on the skills and reliability of its employees.
Weaknesses:
1. Limited creativity in nail art: According to one comment, the salon is not strong in artwork nor designs. Customers who seek intricate or unique nail art may feel disappointed and may need to go elsewhere.
2. Inconsistency in technician quality: While most comments are positive about the technicians, one comment mentioned that only one person in the salon is good at providing quality service. This raises concerns about consistency and the potential for clients to receive inconsistent experiences depending on the technician they are assigned.
3. Lack of training in creative areas: Similar to the previous point, the comment that the salon would benefit from more training in nail art shows a weakness in the salon's ability to provide diverse and creative nail designs.
4. Negative customer experience: One customer had a negative experience, mentioning poor service from most technicians and feeling dismissed or disrespected. This negative experience can impact the reputation and customer trust in the salon.
In conclusion, Diamond Nails place has several strengths such as excellent customer service, efficient service, skill in basic services, a clean environment, and trustworthy technicians. However, there are also weaknesses, including limited creativity in nail art, inconsistency in technician quality, a lack of training in creative areas, and the potential for negative customer experiences. Addressing these weaknesses could help the salon improve its overall customer satisfaction and reputation.
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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