Heitmiller Steakhouse Info
Best PlaceJuice Reviews
No wait times upon arrival. Food was on par with other mom and pop steakhouses. Food was at temperature and steaks were cooked to perfection but nothing special separated this food from the next steakhouse. Service was average. Our waiter never really came around except to bring our initial drinks, drop off the appetizer and the main entrees. Never visited anytime between those events.
Amenities
Service options
-
Curbside pickup
-
Takeout
-
Dine-in
Health & safety
-
Staff required to disinfect surfaces between visits
Highlights
-
Fast service
-
Fireplace
-
Great cocktails
-
Great dessert
-
Sports
Popular for
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible elevator
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Alcohol
-
Beer
-
Cocktails
-
Coffee
-
Comfort food
-
Happy hour drinks
-
Happy hour food
-
Hard liquor
-
Healthy options
-
Kids' menu
-
Wine
Dining options
-
Lunch
-
Dinner
-
Catering
-
Dessert
-
Seating
Amenities
-
Bar onsite
-
Good for kids
-
High chairs
-
Restroom
Atmosphere
-
Casual
-
Cozy
Crowd
-
College students
-
Family-friendly
-
Groups
-
Tourists
Planning
-
Accepts reservations
Payments
-
Debit cards
Quick Facts About Heitmiller Steakhouse
Heitmiller Steakhouse has received mixed reviews from customers, with comments ranging from positive experiences to more negative feedback. In order to thoroughly analyze the strengths and weaknesses of the establishment, let's break down the comments and assess the different aspects of the restaurant.
Starting with the positive aspects, several customers commented on the lack of wait times upon arrival. This is a significant strength, as it shows that the restaurant is efficient and provides prompt service to customers. Additionally, the food at Heitmiller Steakhouse received praise for being on par with other mom and pop steakhouses. This indicates that the quality of the food is good and comparable to similar establishments in the area. Some customers specifically mentioned that the steaks were cooked to perfection and had great flavor. The fact that the food was served at the right temperature and hadn't been sitting out all day is another strength, as it highlights the freshness and attention to detail in the kitchen.
Moving on to the weaknesses, one recurring complaint was the average service provided by the waitstaff. Multiple customers mentioned that their servers were absent for extended periods of time, which resulted in a lack of attention and overall engagement. This is definitely a weak point for Heitmiller Steakhouse, as good service is a key component of a positive dining experience. Additionally, a few customers mentioned that the desserts were small for the price they were charged, which could be seen as a weakness in terms of portion size and value.
Another weakness that was brought up by a customer is that the steak they ordered was chewy. This indicates that the consistency in the quality of the steaks may not be perfect, and there is room for improvement in terms of tenderness. Furthermore, one customer commented that the building and menu need a refresh, suggesting that the ambiance and offerings at Heitmiller Steakhouse might feel outdated or uninspired. This could potentially be a weakness if customers are looking for a more modern or innovative dining experience.
In terms of specific incidents, one customer had a negative experience with a new and inexperienced server. They mentioned that the server lacked knowledge about the menu and the trainer was absent during key moments. This reflects negatively on the training and management of the establishment, and suggests a weakness in terms of staff preparation and supervision. Another customer mentioned feeling ill and nauseous after their meal, signaling a potential issue with food safety and hygiene practices.
Overall, Heitmiller Steakhouse has certain strengths, such as minimal wait times, good quality food, and a friendly staff. However, there are weaknesses that need to be addressed, including inconsistent service, chewy steaks, small desserts, outdated atmosphere, training issues, and potential food safety concerns. By addressing these weaknesses and building upon their strengths, Heitmiller Steakhouse can improve the overall dining experience and maintain their reputation in the community.
Place Pictures
Today
Opening Hours
| Monday | 11:00 AM - 09:30 PM |
|---|---|
| Tuesday | 11:00 AM - 09:30 PM |
| Wednesday | 11:00 AM - 09:30 PM |
| Thursday | 11:00 AM - 09:30 PM |
| Friday | 11:00 AM - 10:00 PM |
| Saturday | 11:00 AM - 10:00 PM |
| Sunday | 11:00 AM - 09:30 PM |
How to go there
Location
Places