Contempo Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Best PlaceJuice Reviews
Came on a Friday and got a dip manicure and pedicure. They did my nails while I got a pedicure and it was done very sloppy. Came back the next day to get a couple nails fixed and when they started to soak off all my nails I attempted to stop them but they insisted they do it because they were "grown out ". I told them I just got them done not even 15 hours prior but they didn't listen and ended up charging me for an entire set again. To top it off, by Tuesday (3 days later) almost all were cracked and two have completely come off. I've gotten dip manicures at another salon for years and they easily last 2 weeks if not longer so I'm not sure what happened but I'm out over $100 down the drain and nothing but broken and missing nails to show for it.
This place was amazing! Tammy was my nail tech and did a perfect job. It was the fastest service I have ever gotten and the best nail shape and color I have ever received!! The staff is awesome and it is the best nail salon I have gone to in Omaha!
Although this nail salon is much further from me than my previous nail salon, my nail tech, Sam, is AMAZING! Finding a nail tech who delivers the kind of service that Sam does is not easy; she always goes above and beyond with each of her clients! She takes great pride in her work, is a great conversationalist, and is the only nail tech I trust to take care of my toes! Be sure to ask for Sam when you make an appointment!
Absolutely horrible experience there last night. I’ve been a customer for a few years now every few months. I received a gift card for Christmas so decided to use it last night for a pedicure. From start to finish the pedicure was 25 minutes long. They did not scrub the bottom of my feet, only rubbed my toes with a brush. I asked if they would be scraping my feet, he said “I did” and showed me the brush. They did not rub my feet either, only rubbed lotion on my legs. The other bizzare thing, was they did not prep my nails for painting, they simply painted with shellac (3 coats) and then they said we were done. When I asked the owner to have a conversation she said, you must pay extra to have your feet rubbed and scraped. Now mind you, I’ve been coming there for years and get this exact pedicure every time. I asked if they changed the pedicure and she said yes because the cost of everything is going up- which makes zero sense in this situation. The owner had zero interest in making it right and taking ownership for the situation; which is just beyond sad. I’ve supported this business and referred many people here. The one thing I liked about them is they used to set a timer and ensure the customers had an experience. $55 for 25 minutes for them to soak my feet, put lotion on my legs and pain my toes is mind boggling to me. I also called after I left to hopefully make it right, after they had some time to think about the situation, they had zero interest and told me I need to pay extra for additional services. Do yourself a favor and do not waste your money! Find people and a company that cares for their customers!
Edit to ADD: I called them back after seeing this response below and told me they didn’t mean to write the response below and if I wanted to come in and pay for additional services I could. I recorded the phone conversation with them after I called back after seeing their response to my review. I need to figure out how to shorten and post the video. Ever MORE of a reason to avoid this place at ll costs.
Got coffin nails, have gone 3 times same shape. First place in a long time that able to have them even. Absolutely fabulous work and fast work.
Absolutely love Sam! Will recommend her to anyone anywhere I go! Not only do my nails look amazing, she even helped me pick the perfect shape to make my short stubby fingers look great! She was nice, funny, and easy to talk to!
ABSOLUTELY LOVE!!!
My mom and I went around noon on a Tuesday. And even with a good amount of people they were totally on top of it. My biggest fear being in a salon with lot of people, is that they will start rushing and it will lead to sloppiness. But they went fast and steady the whole time. Such a fun and calm atmosphere. We had Max and Nancy and they were both terrific. They both knew what we wanted and helped us get exactly what we were wanting. Definitely going back!
They always do exactly what I picture, and I never haver have an issue. One amazing thing about them is even if your nail breaks in a week, they will fix it with no charge!! 100% recommend!!
Quick Facts About Contempo Nail Spa
Contempo Nail Spa seems to have both strengths and weaknesses based on the comments provided. In order to assess the overall experience at the salon, it is important to analyze both positive and negative feedback.
One of the strengths mentioned by multiple commenters is the quality of the nail technicians. Tammy and Sam are specifically praised for delivering excellent service and taking pride in their work. They are described as skilled professionals who go above and beyond for their clients. This demonstrates that there are qualified and talented technicians at Contempo Nail Spa who can provide satisfactory nail services. Additionally, the salon is commended for being fast and efficient, with one commenter noting that it was the fastest service they had ever received.
Another strength of Contempo Nail Spa is the selection of nail shapes and designs available. Customers mention being able to get the shape they desire, such as coffin nails, and being satisfied with the results. The salon's ability to provide a variety of shape options indicates that they have a wide range of nail styles to choose from, catering to different preferences and trends.
However, there are also several weaknesses highlighted in the comments. One recurring issue is the quality of the manicures and pedicures. Multiple customers express dissatisfaction with the outcome of their services, with complaints about sloppy work, cracked nails, and nails coming off shortly after the appointment. This suggests that there may be inconsistencies in the skills and techniques of the nail technicians, leading to subpar results for some customers.
Furthermore, there are complaints regarding the customer service and lack of attention to detail. One specific incident involves a customer receiving a shortened and unsatisfactory pedicure despite being a long-time customer of the salon. The owner's response to the customer's concerns is also criticized for its lack of empathy and refusal to take responsibility. This indicates a potential weakness in the management and customer service practices at Contempo Nail Spa.
Another weakness mentioned is the pricing of the services. One customer expresses shock at paying $55 for a 25-minute pedicure that did not include the usual foot scrubbing and scraping. This suggests that the salon may have increased their prices without providing the expected level of service, leading to customer dissatisfaction.
In conclusion, Contempo Nail Spa has both strengths and weaknesses. The skilled technicians, fast service, and variety of nail shapes and designs are some of the positive aspects of the salon. However, the inconsistent quality of the manicures and pedicures, poor customer service, and higher pricing without commensurate service are areas that need improvement. To maintain and attract customers, Contempo Nail Spa should focus on addressing these weaknesses and ensuring consistent quality and customer satisfaction.
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