DJ Beauty Supply Info
- 4235 Lafayette Rd, Indianapolis, IN 46254 United States of America
- +1 317-328-0298
- [email protected]
- +1 317-328-0298
- +1 317-328-0298
Best PlaceJuice Reviews
Just the variety of products, helpful staff and security is very nice as well. Affordable prices and also they provided assistance. Thank you sincerely, I will always shop here!
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Quick Facts About DJ Beauty Supply
DJ Beauty Supply has several strengths that are mentioned in the comments. Firstly, the store is praised for its variety of products. Customers appreciate that they can find everything they need in terms of beauty supplies, including hair products, wigs, makeup, and jewelry. This wide selection is a significant strength as it attracts customers who prefer to have all their beauty needs fulfilled in one place.
The helpful and knowledgeable staff is another strength of the store. Customers mention that the employees are friendly, fun, and welcoming. They appreciate the assistance provided by the staff, making their shopping experience more enjoyable and convenient. Additionally, the fact that the staff is also attentive to security is commendable, as it helps customers feel safer while shopping.
Customers appreciate the affordable prices offered by DJ Beauty Supply. This is an important strength as it allows customers to purchase their desired beauty products without breaking the bank. The competitive pricing gives the store an advantage over other beauty supply stores in the area and helps attract price-conscious customers.
The positive experiences of customers also highlight the good customer service provided by DJ Beauty Supply. They mention being treated like friends and feeling that the employees genuinely care about their purchases. This personalized approach to customer service is a significant strength as it creates customer loyalty and encourages repeat business.
However, there are also a few weaknesses mentioned in the comments. One customer mentions that the store has a limited selection of products, particularly regarding hair wax. This can be seen as a weakness, as customers may be looking for specific items and may have to go elsewhere to find them. Expanding the range of products available could help address this weakness and attract more customers.
Another comment mentions a negative experience with the store's management. The commenter states that their granddaughter was mentally abused by the owner and employees. This is a severe weakness as it can damage the store's reputation and deter potential customers. Addressing such employee behavior and ensuring a safe and welcoming work environment is crucial to maintain a positive reputation and customer satisfaction.
Lastly, there is a comment expressing dissatisfaction with the store's customer service. The customer claims that they were not provided with necessary information over the phone and were even hung up on. This reflects poorly on the store and its commitment to customer satisfaction. Improving communication and ensuring that all customer inquiries are addressed promptly and respectfully could help overcome this weakness.
In conclusion, DJ Beauty Supply has several strengths that contribute to its success, such as a wide variety of products, helpful staff, security measures, and affordable prices. However, there are a few weaknesses, including a limited product selection, negative employee behavior, and poor customer service experiences. Addressing these weaknesses can help the store further enhance its strengths and attract a larger customer base in the future.
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Opening Hours
Monday | 09:00 AM - 09:00 PM |
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Tuesday | 09:00 AM - 09:00 PM |
Wednesday | 09:00 AM - 09:00 PM |
Thursday | 09:00 AM - 09:00 PM |
Friday | 09:00 AM - 09:00 PM |
Saturday | 09:00 AM - 09:00 PM |
Sunday | 10:00 AM - 06:00 PM |
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