* Info
Best PlaceJuice Reviews
I have gotten my hair did by Kim multiple of times and each time she was very professional. Her work is marvelous... she is the creator of the KP braids (which are beautiful)!
She was on time and made me feel very comfortable the whole time in her chair!
The sew in was full, stitched neat, and beyond beautiful. I even had a issue with being double charged through styleseat and she refunded me my money back the same day with no issue. Overall my experience was worth all 5 stars!
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Quick Facts About *
Based on the comments provided, it is clear that there are both strengths and weaknesses associated with this place, which may refer to a hair salon or beauty store operated by a person named Kim. Let's analyze the comments to identify these strengths and weaknesses.
Strengths:
1. Professionalism: Multiple comments highlight Kim's professionalism and her ability to provide a comfortable and professional experience. She is described as being on time and making customers feel at ease while in her chair.
2. Skill and Expertise: Customers praise Kim's skills in hairstyling and hair maintenance. She is commended for her knowledge and unique style, which is appreciated in the South Georgia area. Customers mention being satisfied with the quality of her work and feeling like a new person after leaving her chair.
3. Excellent Customer Service: The comments mention Kim's exceptional customer service and her willingness to educate customers on hair maintenance. She is described as being passionate about her work and clients, and she goes above and beyond to ensure customer satisfaction.
4. Product Quality: Customers who have purchased hair from Kim comment on the good quality of the hair. It is described as 100% human hair and meets the expectations of customers. Additionally, the delivery process is praised for being fast and efficient.
Weaknesses:
1. Delayed Order Processing: One comment mentions a recurring issue of delayed order processing when purchasing hair online. The customer expresses frustration at not receiving timely updates and having to wait longer than expected to receive their order. It is also noted that communication with Kim regarding the issue has been unresponsive.
2. Lack of Refund and Customer Service: Another customer expresses dissatisfaction with the lack of refund and communication regarding a hair order that was not received. They highlight the inconvenience caused by the delay and the lack of courtesy and professionalism with regards to customer service.
3. Potential Unreliability: The comment regarding the delayed order and lack of refund suggests a potential lack of reliability and inconsistency in terms of delivering products in a timely manner. This may be perceived as a weakness in terms of customer trust and overall business operation.
4. Mixed Review on Prepayment: One comment advises against prepaying for products with Kim based on their negative experiences. This suggests that prepayment for orders may carry a risk of dissatisfaction or delayed delivery.
Overall, the strengths of this place include professionalism, skill, excellent customer service, and product quality. However, weaknesses are related to delayed order processing, lack of refund and customer service, potential unreliability, and mixed reviews on prepayment. It is essential for the business to address these weaknesses to maintain customer satisfaction and trust.
Today
Opening Hours
Monday | Closed |
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Tuesday | - |
Wednesday | - |
Thursday | - |
Friday | - |
Saturday | - |
Sunday | Closed |
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