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Will's Barber & Beauty Shop

+1 678-391-0013
2078 Fairburn Rd, Douglasville, GA 30135 United States of America
Open Today: Closed

Quick Facts About Will's Barber & Beauty Shop

Will's Barber & Beauty Shop has received a range of comments from customers, indicating both strengths and weaknesses of the establishment. In this analysis, we will explore these comments to provide a comprehensive understanding of the strengths and weaknesses of Will's Barber & Beauty Shop.
Starting with the strengths of Will's Barber & Beauty Shop, one aspect that stands out is the positive customer experience. Multiple customers express their satisfaction with the services provided, emphasizing their intention to return and recommend the place to others. This indicates that the shop has built a loyal customer base, which is a clear strength for any business. Additionally, the positive comments highlight the friendly and welcoming environment of the shop, where customers feel comfortable engaging in conversations about sports or other topics. Creating a warm and inviting atmosphere can enhance customer satisfaction, and it seems like Will's Barber & Beauty Shop excels in this regard.
Another strength of Will's Barber & Beauty Shop is their ability to cater to customers with special needs. As mentioned in one comment, the establishment provided special treatment to a seven-year-old girl with special needs, ensuring a comfortable experience for her and her family. This level of service and attention to specific customer requirements is commendable and indicates a commitment to inclusivity and customer satisfaction.
In terms of weaknesses, one notable issue is the inconsistent availability for walk-in customers. In the comment where a customer arrived before closing time but was turned away due to lack of an appointment, clear frustration is expressed. This indicates a discrepancy between the advertised "walk-ins welcome" policy and the actual practices of the shop. Such inconsistencies can lead to customer dissatisfaction and negative reviews. To address this weakness, it would be advisable for Will's Barber & Beauty Shop to either ensure that they have enough barbers available for walk-in customers or clearly communicate any limitations on walk-in services.
Furthermore, the comment about the barber's lack of experience with cutting Caucasian hair highlights a potential weakness. While it is understandable that no barber can be an expert in all hair types, a barber shop in a diverse community like Douglasville, Georgia should strive for some level of competency in serving customers of different ethnic backgrounds. This comment suggests that there may be room for improvement in the shop's training or diversity of staff to better cater to all types of hair.
Another weakness mentioned in a comment is the quality of service provided by one particular barber. The customer claims that their brother's hair was cut inappropriately, resulting in a poor hairstyle. This raises concerns about the consistency and skill level of the barbers at Will's Barber & Beauty Shop. In order to address this weakness, it is crucial for the establishment to ensure that all their barbers are properly trained and capable of providing high-quality haircuts to all customers.
In conclusion, Will's Barber & Beauty Shop has several strengths, including a positive customer experience, a friendly environment, and the ability to cater to customers with special needs. However, there are also weaknesses in terms of inconsistent walk-in availability, potential limitations in serving different hair types, and occasional inconsistencies in the quality of service provided. By addressing these weaknesses, Will's Barber & Beauty Shop can further enhance their reputation and ensure customer satisfaction.


Best PlaceJuice Reviews

Absolutely loved this barber shop, we visit Georgia at least twice a year so this last time out there we got the boys haircuts, my hubby found Wills in an advertisement flyer so we went, this place was the best...will definitely go back when we visit again..
I've been going there since Will
opened. The Best hands down!!
First time visiting today but a very cool spot. Great conversation about sports and a place for a man to get a haircut and talk sports. Got a good haircut and will be returning soon. Check them out if you are in Douglasville, Georgia.
I pulled up on a Wednesday around 5:25 PM. The sign on the door said that they closed at 7pm. It also said, in bright yellow, large lettering, "ALL CUTS! WALK INS WELCOME! I came into the shop. There was one barber with one customer in his chair. The babrer looked up, asked me if I had an appointment, and I said, "no"...because I didn't. Which is why I pulled up to an establishment that advertised, "WALK INS WELCOME!" Clearly, that was NOT the case. Wont be going back!
Great barber shop environment. Dont think theyre used to cutting Caucasian hair much though. Went in to get a high fade/ under cut
Left with a bowl cut... did line up the back extremely well though
He took us same day we called. He cut a seven year old girl . We couldnt find anybody out where we live. Good wholesome place to take children super clean. He had the tecnique to keep her still till he finished. Isabelle has special needs and Mr Will turned on the special traetment. Thank you Mr Will.
Brought my brother with long hair here to get a lineup and the barber completely did his own thing. He cut off a load of his hair in the back. I don't know why or how. The hair was in a ponytail. My brother came in with hair past his shoulders and he walked out with a crooked lineup, a received hairline, and a bob. Never again going to a 7 dollar barber shop
Great place for a haircut and friendly staff and good conversation ask for chris.

Will's Barber & Beauty Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 07:30 PM
Wednesday 10:00 AM - 07:30 PM
Thursday 10:00 AM - 07:30 PM
Friday 08:00 AM - 07:30 PM
Saturday 07:30 AM - 06:00 PM
Sunday Closed

How to go there

Location