VIP Nails & Spa Info
- 7879 Greenback Ln, Citrus Heights, CA 95610 United States of America
- +1 916-726-4567
- [email protected]
- +1 916-726-4567
- +1 916-726-4567
Best PlaceJuice Reviews
I had high hopes for this nail shop as they have thriving reviews and according to the atmosphere extremely busy. My daughter and I decided to get our nails done and happened to stop by. My nail tech was Lee he was extremely sweet I showed him a picture of nail design that I wanted he was honest and said that it was difficult and he could probably not make it perfect. We decided on a deep French tip design. The French tip was poorly designed and began to chip off in less than 24 hours. I went to the salon to just get a color change because I thought it would be best and easiest. I picked out a few different colors none of which were in stock. I even switch up my color and decided to do some thing spontaneous they also said that that product was out of stock. The lady who was helping me continue to speak in her lane of language and didn't direct any conversation toward this writer she just kept saying I don't know. They wanted to charge me for a change color and due to the circumstances of poorly designed French tip I thought it was absurd. I will never come back to this nail salon ever again their customer service is extremely poor they are slammed with customers and do not thrive on having excellent customer care I strongly do not recommend this nail shop
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Quick Facts About VIP Nails & Spa
VIP Nails & Spa, as evidenced by the comments, has many strengths and weaknesses. Let's discuss them in detail:
Strengths:
1. Positive reviews: The salon has received thriving reviews and recommendations from several customers. This indicates that many people have had satisfactory experiences at VIP Nails & Spa.
2. Skilled technicians: Customers have praised specific nail technicians, such as Lee, Angie, and Nina, for doing an amazing job on their nails. This suggests that the salon has competent and talented staff members who can deliver high-quality results.
3. Beautiful salon: The commenters mention that the salon is beautiful and appealing to the eye. This indicates that VIP Nails & Spa has put effort into creating a visually pleasing atmosphere for customers.
4. Wide variety of colors: Customers appreciate the wide range of colors available at the salon, allowing them to choose from a diverse selection. This indicates that VIP Nails & Spa puts effort into providing options for customers.
5. Complimentary drinks: The salon offers complimentary drinks, including Mimosas, Vietnamese coffee, and juice. This extra service is appreciated by customers as it adds to their overall experience.
Weaknesses:
1. Poorly designed French tip: One customer mentioned that the French tip design they received was poorly done and started chipping off within 24 hours. This suggests a lack of attention to detail and quality control in the nail design process.
2. Lack of stock: Multiple customers mentioned that the salon did not have the colors or products they wanted in stock. This indicates a potential issue with inventory management and ensuring that all necessary products are available for customers.
3. Language barrier: A customer mentioned that the nail technician continued to speak in their native language and did not engage in conversation with the customer. This suggests a lack of customer service and inclusivity, which can make customers feel ignored or alienated.
4. Inconsistent experience: One customer mentioned that their last two visits to VIP Nails & Spa were not up to par, with a rude technician and unsatisfactory results. This inconsistency in quality and customer service can be a major drawback for customers who value reliability.
5. Expensive pricing: Several customers mentioned that they found the salon to be expensive compared to other similar establishments. This pricing may deter some potential customers who are looking for more affordable options.
In conclusion, VIP Nails & Spa has strengths such as positive reviews, skilled technicians, a beautiful salon, a wide variety of colors, and complimentary drinks. However, it also has weaknesses including poorly designed nails, lack of stock, a language barrier, inconsistent experiences, and high pricing. These factors should be considered by potential customers when deciding whether to visit VIP Nails & Spa.
Place Pictures
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places