Lakeshore Crossing Shopping Center Info
Best PlaceJuice Reviews
I went to Lowe's. The guy at the register was very sweet. Other than that, it's Lowe's.
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
Quick Facts About Lakeshore Crossing Shopping Center
Lakeshore Crossing Shopping Center, located in an unspecified area, has received a variety of comments from customers. While some comments highlight positive aspects of the shopping center, such as the cleanliness and accessibility of big stores like Walmart and Lowe's, others raise concerns about the lack of employees, poor customer service, and the decline in the number of stores. In order to analyze the strengths and weaknesses of the shopping center, these comments will be examined more closely.
Starting with the strengths, one customer had a positive experience at Lowe's, mentioning that the staff member at the register was friendly. This indicates that the shopping center may have some employees who provide good customer service. Additionally, it is mentioned that the Walmart and Lowe's stores are big and easily accessible. This indicates that the shopping center has popular anchor stores that attract customers due to their size and convenience. These large stores may contribute to the overall appeal of the shopping center.
On the other hand, there are several weaknesses pointed out by customers. One recurring issue is the lack of employees at various stores. Multiple comments mention difficulties in finding assistance or having to search for employees. This indicates a potential problem with staffing in the shopping center. Insufficient staff can lead to a negative customer experience, as customers may struggle to locate the items they need or receive assistance when required.
Another weakness mentioned is the lack of parking spaces for handicapped individuals. This problem directly affects the accessibility of the shopping center for disabled customers. Inadequate parking spaces for handicapped people can create a barrier and make it more challenging for them to shop at the center. This is a significant weakness that should be addressed to create a more inclusive and accommodating environment for all customers.
Poor customer service is another frequently mentioned weakness. Comments describe bad service, difficulty finding items, and an overall negative experience. The lack of employees and their apparent disengagement with customers contribute to this issue. Customers also mention that half of the customer service representatives do not even acknowledge them, indicating a lack of basic interpersonal skills. These negative experiences could discourage customers from returning to the shopping center and might lead them to choose alternative shopping destinations that offer better customer service.
Some comments also mention that the shopping center has become mostly empty, with only a few remaining stores. This decline in the number of stores is seen as a weakness. A vibrant and diverse selection of stores is important for attracting customers and keeping them engaged. The fact that the shopping center has emptied out suggests a decline in its overall appeal. However, it is also mentioned that Lakeshore Crossing still has some interesting options, such as a Mexican restaurant and Books Million. These remaining stores may provide some level of attraction, but it appears that the shopping center may be struggling to maintain a variety of stores to cater to different customer preferences.
Another weakness highlighted is the shopping center's environment, particularly during nighttime. A comment warns against going past dark, indicating that the center may not have proper lighting or security measures in place. This perception of being unsafe can deter customers from visiting the shopping center, especially during evening hours. Customer safety should be a priority for any shopping center, and addressing this issue would be crucial in improving customer satisfaction.
Additional weaknesses mentioned are the lack of stock in certain products, the constant noise, and the lack of proper customer service at the grocery store. These issues further add to the negative customer experiences. Customers rely on a well-stocked and convenient shopping experience, so any issues related to product availability and the overall atmosphere can impact their perception of the shopping center.
In conclusion, Lakeshore Crossing Shopping Center has both strengths and weaknesses. While it houses big stores that are easily accessible, such as Walmart and Lowe's, there are multiple weaknesses that need addressing. These include the lack of employees, poor customer service, insufficient parking spaces for handicapped individuals, a decline in the number of stores, safety concerns, and issues with stock availability and noise. Addressing these weaknesses would be crucial in improving the overall customer experience and attracting more customers to the shopping center.
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Opening Hours
| Monday | 06:00 AM - 11:00 PM |
|---|---|
| Tuesday | 06:00 AM - 11:00 PM |
| Wednesday | 06:00 AM - 11:00 PM |
| Thursday | 06:00 AM - 11:00 PM |
| Friday | 06:00 AM - 11:00 PM |
| Saturday | 06:00 AM - 11:00 PM |
| Sunday | 06:00 AM - 11:00 PM |
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