U.S. Nails ann arbor Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointment required
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Appointments recommended
Best PlaceJuice Reviews
The staff in the salon are very skilled and they do a wonderful job! The place is clean and has a relaxed, harmonious atmosphere. Additionally, it’s clear they really value their customers. My elderly mother has alzheimer’s disease and she has a hard time being still. It can be a challenge. They are always so kind and patient with her. They go out of their way to make mom feel comfortable. and welcome. I strongly recommend this salon!
They need to slow down. I made an appointment and requested the male gentlemen. The lady that did my nails is the same person that always leaves my cuticles bleeding, moves too fast, and does not listen to requests. My nails are left hurt and all are different shapes for a french shellac manicure. There’s a part of my thumb not even painted. I wanted to give this place yet another try for its great location to home but after today. It’s the same repetitive situation each time.
Made two of my toes bleed and then sprayed alcohol on it :/ Not a good foot massage, super rushed, and my feet were left more rough than when they started. Don’t go here!
This was my first time here and Tynie was amazing. She took her time and was super thorough, she is incredibly talented. I was very happy with how my nails turned out. I will be returning!
I had high hopes and have heard great things, they struggled ALOT with the nail design i asked for 3 people later they ended up looking close enough i guess. The acrylic nails themselves are all slightly oversized and lumpy without a defined shape .The nail techs all seemed nice but 80$ for a messed up fill ?
got my nails done there about 2 weeks ago Acrylic fill I work in the service industry and these nails have stayed on well and still look cute little grown out. I also showed my nail technician I got there a picture of what I wanted for the colors/nail Art and she got it pretty spot on would go again
place was really clean and the people were so nice!! my boyfriend and i were the only ones there and we both loved them. nails look fantastic already getting compliments. great people and great service
U.S. Nails and staff do great work,very artistic and professional! We are loyal clients.Henry is great at fills! Anna and Tynie are quite the artist with the custom designs! Thank you all for your great work! We will see you soon!
Quick Facts About U.S. Nails ann arbor
U.S. Nails ann arbor place receives a mixture of positive and negative comments, indicating both strengths and weaknesses. In this analysis, we will explore these strengths and weaknesses to gain a comprehensive understanding of the salon.
One of the notable strengths highlighted by multiple customers is the skill of the staff. The comments mention that the staff is very skilled and does a wonderful job. This indicates that the salon employs experienced and talented nail technicians who can provide quality services to their customers. Additionally, the positive comments suggest that the staff is artistic and professional, which can be a significant advantage in a nail salon.
Another strength of U.S. Nails is its clean and relaxed atmosphere. Customers appreciate the cleanliness of the place, which is essential for a salon to maintain a hygienic environment. The relaxed and harmonious atmosphere mentioned in the comments contributes to a pleasant customer experience, making the salon a comfortable place to visit.
Customer service is also highlighted as a strength of the salon. One comment mentions that the staff goes above and beyond to make the customer feel comfortable and welcome, particularly in the case of an elderly customer with Alzheimer's disease. This indicates that the salon values its customers and provides a caring and considerate service.
However, alongside these strengths, there are also weaknesses identified by customers. One recurring complaint is the speed of service. A customer mentions that the nail technician moves too fast and does not listen to requests. This results in rushed service and nails that are hurt and improperly shaped. Another customer expressed disappointment with a foot massage that was rushed and left their feet rougher than before. These comments suggest that the salon may need to improve the pace at which services are delivered and ensure that customers' requests are heard and followed.
Another weakness highlighted by a customer is inconsistency in nail designs. They mention struggling with the nail design and having to go through multiple technicians before achieving a satisfactory result. Additionally, this customer mentions that the acrylic nails are oversized and lumpy, lacking a defined shape. This indicates a lack of attention to detail and consistency in providing a high-quality service.
Furthermore, there is a negative comment about the pricing of the salon. The customer mentions paying $80 for a messed up fill, suggesting that the pricing may not be justified based on the quality of service received. This raises concerns about the value for money offered by U.S. Nails ann arbor place.
Despite these weaknesses, several positive comments should also be acknowledged. Customers appreciated the talent and thoroughness of specific nail technicians. One customer mentioned having a great experience with Tynie, who took her time and delivered excellent results. Another customer showed satisfaction with the acrylic fill and the nail art that closely matched the picture they provided. These positive comments reflect the potential of U.S. Nails in providing satisfactory services to their customers.
In conclusion, U.S. Nails ann arbor place possesses strengths such as skilled staff, a clean and relaxed atmosphere, and a focus on customer service. However, there are also weaknesses, including issues with speed, inconsistency in nail designs, and some negative experiences. Addressing these weaknesses and ensuring consistent quality and service will be crucial for U.S. Nails to enhance its reputation and improve customer satisfaction.
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