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Upscale Hair Co

+1 804-261-4800
9052 W Broad St, Richmond, VA 23294 United States of America
Open Today: 08:00 AM - 04:00 PM

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Best PlaceJuice Reviews

Didn’t chance the blade when lining, keep using the same one. No enhancement, no gel, no detail, nothing. The design in the back is not straight. The only good thing is the fade and is average. Too expensive for what they do in there. Never coming back.
This is THE BEST BARBERSHOP IN THE WEST END!
I say that to say this,
Everyone here is very professional, extremely poised. This place can be 100% packed and every barber remembers who’s next in line as far as walk ins... But now that COVID has taken over. Making appointments is very easy: Rob, Joe, Twin and Farris have been making things happen for years!!! Not only is your haircut perfect! but the professionals providing the service are the best in the business. This place is home!!!!!!
Upscale has That family vibe , That they have Had since Sean opened this place Back in the early 2000s . These guys are the best Barbers in the business hands down! I’m 30 Years old and Rob has been cutting me since I was 11 years old.!!!! They are by far the best game n the WEST!!!! ????????????????
It has been the same guys since day 1... Rob, Joe, Twin. And Farris . These guys are it!
I wouldn’t trust anyone would else to do anything to my hair. My kids go to these barbers my son has been getting his hair cut by Rob, Twin or Joe Since 2008
And won’t ever go to anyone else PERIOD!!!!
Absolutely love it. Styles By Farris is one of the best barber on the whole East Coast. Go to Booksy and make an appointment.
Horrible experience! My son and I are new to the area and I was looking for a new barber. A friend recommended this place and I regret listening to her! We spent an hour and 25 minutes there before anyone saw us and we ended up walking out due to being ignored. I’m a very patient person but I lost it that day! How can three barbers just continue to skip over a client, especially when I walked in and asked one of the barbers how many heads he had left?!? I don’t recommend this place to anyone whatsoever! Just downright ghetto and unprofessional!!!
Joe is my guy. He is the best and he treats every customer like a brother or a sister. He takes care of every one's hair like his own looks in public. His team mates are also like a family and equally good and friendly.
I personally go here every time I need a hair cut. The barbers are very professional and polite. They accept cash but I'm not sure about cards. You should get your hair cut by Ferris.
Can get you right in no time they work their tails off if you live nearby I truly recommend getting a cut or getting your hair done by these people
The best in the WEST! Twin, Joe, and Rob all have been there for years. If u need a barber and happen to be on Broad st, stop in.

Quick Facts About Upscale Hair Co

Upscale Hair Co has both strengths and weaknesses based on the comments provided. Starting with the strengths, one recurring theme is the professionalism and skill of the barbers. Commenters praise the barbers for their expertise and the quality of their haircuts. The barbers are described as professional, skilled, and providing excellent service. They are also commended for their attention to detail and their ability to remember customers even when the shop is busy. This suggests that Upscale Hair Co has a strong team of experienced barbers who are dedicated to providing high-quality haircuts.
Another strength mentioned in the comments is the family-like atmosphere of the shop. Several commenters mention that they have been coming to Upscale Hair Co for years and consider the barbers to be like family. This indicates that the barbers have built strong relationships with their clients, creating a sense of loyalty and trust. The longevity of the barbers at the shop also demonstrates stability and consistency in the services provided.
The shop's location is also seen as a strength by one commenter. They mention that if you happen to be on Broad St, Upscale Hair Co is a convenient place to stop in for a haircut. This suggests that the shop is located in a busy area, making it easily accessible to potential customers.
Despite these strengths, there are also some weaknesses mentioned in the comments. One customer expresses dissatisfaction with the lack of attention to detail in their haircut. They mention that the barbers didn't change the blade, resulting in a subpar experience. Another negative comment mentions that the design in the back was not straight. These comments suggest that there may be inconsistencies in the quality of the haircuts provided at Upscale Hair Co.
Another weakness mentioned is the wait time and lack of organization. One customer complains that they had to wait for an hour and 25 minutes before being seen, and eventually walked out due to feeling ignored. This indicates that there may be issues with managing appointments and ensuring a smooth flow of customers. Additionally, the commenter describes the experience as "ghetto and unprofessional," which reflects poorly on the shop's image.
Lastly, the pricing is mentioned as a weakness by one commenter who feels that the services provided are not worth the cost. They mention that Upscale Hair Co is too expensive for what they offer. This suggests that the pricing may not align with the perceived value by some customers.
In conclusion, Upscale Hair Co has strengths in terms of professional and skilled barbers, a family-like atmosphere, and a convenient location. However, there are weaknesses in terms of inconsistency in the quality of haircuts, wait times and organization, and perceived high prices. These weaknesses should be addressed to ensure customer satisfaction and improve the overall experience at Upscale Hair Co.


Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 08:00 AM - 04:00 PM
Sunday Closed

How to go there

Location