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The World Buffet Restaurant

+1 501-623-8880
1200 Albert Pike Rd, Hot Springs, AR 71913 United States of America
Open Today: 10:30 AM - 09:30 PM

Best PlaceJuice Reviews

Everyone was very nice and polite! Definitely service with a smile. The only thing that kept me from giving 5 stars was they took too long on refills.
OPEN Reviews (29)

Amenities

Quick Facts About The World Buffet Restaurant

The World Buffet Restaurant has a number of strengths and weaknesses based on the comments provided. Starting with the strengths, many customers appreciated the friendly and polite service provided by the staff. Service with a smile can greatly enhance the dining experience and create a positive atmosphere for customers. Additionally, the wide selection of food at a good price was highly praised by one customer, making it a great option for those looking for variety and affordability. The cleanliness of the restaurant was also mentioned as a positive aspect by one customer, indicating that the staff maintains a clean and hygienic environment for diners.
Moving on to the weaknesses, one common complaint was the slow service in terms of refills. This could be an issue for customers who value prompt service and expect their glasses to be refilled promptly. Another weakness mentioned by a customer was that some of the food items were average in taste. This suggests that while the restaurant offers a wide selection of food, not all dishes may meet the expectations of customers in terms of flavor and quality.
Specifically, the customer ratings for individual food items highlight some areas for improvement. The boiled crawfish stood out as being dry, indicating that the cooking process needs improvement to ensure the crawfish are properly soaked and cooked to retain moisture. The pizza and sushi were also rated low, suggesting that the restaurant may need to focus on improving the taste and quality of these items to meet customer expectations.
Another weakness that emerged from the comments was the poor behavior of a particular server. The customer mentioned that the server was extremely rude, failed to refill their drinks, and became confrontational over the tip. This kind of behavior is unprofessional and can greatly impact the overall customer experience. It is important for the restaurant to address such issues and ensure that all staff members provide excellent service to maintain a positive reputation.
In terms of other weaknesses, one customer mentioned that the prices seem to be increasing, making the restaurant more of a special occasion spot rather than an everyday dining option. This could deter some regular customers who may find the higher prices less affordable or become reluctant to visit frequently. Finally, one customer mentioned that The World Buffet Restaurant is not a standout among other buffets, indicating that it may lack a unique or exceptional quality that sets it apart from its competitors.
In conclusion, The World Buffet Restaurant offers polite service, a wide selection of food, and a clean environment, which are its main strengths. However, customers have expressed concerns about slow refills, average taste in some dishes, increasing prices, and the unprofessional behavior of certain staff members. These weaknesses provide areas for improvement in order to enhance the overall dining experience and maintain customer satisfaction.


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Today

Opening Hours

Monday 10:30 AM - 09:30 PM
Tuesday 10:30 AM - 09:30 PM
Wednesday 10:30 AM - 09:30 PM
Thursday 10:30 AM - 09:30 PM
Friday 10:30 AM - 09:30 PM
Saturday 10:30 AM - 09:30 PM
Sunday 10:30 AM - 09:30 PM

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