The Lookout Info
- The Lookout Quayside, Berwick-upon-Tweed TD15 1HA United Kingdom of Great Britain and Northern Ireland
- +44 7841 066421
- [email protected]
- +44 7841 066421
- +44 7841 066421
Best PlaceJuice Reviews
A lovely place to sit at side of riverbank especially on a warm sunny day, have enjoyed lunch, an afternoon tea with Scone and coffee or a cool refreshment there in the past but give 5 stars for Service given today with brunch takeaway, the quayside tables were full but there is a few benches to sit on in cobbled area near cafe, lovely kindness shown in carrying the takeaway to a bench
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Coffee
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Healthy options
Dining options
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Dessert
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Quick Facts About The Lookout
The Lookout cafe has received both positive and negative comments, so it is important to analyze both the strengths and weaknesses of the establishment.
One of the main strengths of The Lookout cafe is its scenic location. It is described as a "beautiful little spot overlooking the River Tweed" and a "pretty spot under the bridge." This allows customers to enjoy their meals in a picturesque setting, especially on a warm sunny day. Additionally, the cafe is described as a "lovely quirky wee place" and "quirky cafe," which suggests a unique and charming atmosphere.
Another strength highlighted by customers is the friendliness of the staff. They are described as "friendly," "lovely," and "very helpful." The staff's kindness is demonstrated in comments such as "lovely kindness shown in carrying the takeaway to a bench" and "Janice couldn't have been more helpful to a friend who had special dietary needs." This positive customer service can greatly enhance the overall dining experience.
The quality of the food is also mentioned as a strength by some customers. The hallumi platter is described as having "amazing flavors," while the coffee is said to be "very nice." Customers appreciate that the food is freshly prepared and made with locally sourced ingredients. The cafe also offers a good selection of home baking, which is seen as a bonus by some customers.
In terms of weaknesses, one customer had a disappointing experience with their meal. They describe the chicken in their Ciabatta sandwich as "cheapest possible," "flat, dry, and tasteless," and suggest that something from a discount supermarket would have been better. The lack of a salad garnish and the presence of cheap coleslaw and a few crisps are criticized as well. Additionally, the customer mentions that there was no apology or partial refund when they expressed their dissatisfaction.
The size of the menu is mentioned as a weakness by one customer who compared The Lookout cafe to a nearby competitor, Lowry's. They claim that Lowry's has a menu three times larger, which suggests a greater variety of options. This customer ultimately decides to spend their money at Lowry's instead of The Lookout cafe.
Another weakness mentioned by one customer is the seating situation. They note that the quayside tables were full, and while there were a few benches available in a cobbled area near the cafe, it may not be sufficient for all customers during peak times. This lack of seating can be inconvenient and potentially deter customers from visiting.
Overall, The Lookout cafe has strengths in terms of its scenic location, friendly staff, and the quality of some of their food. However, there are weaknesses in terms of food quality inconsistencies, a smaller menu compared to competitors, and potential seating limitations. It is important for the cafe to address these weaknesses and continue to build on its strengths to provide a better dining experience for all customers.
Today
Opening Hours
| Monday | 10:00 AM - 04:00 PM |
|---|---|
| Tuesday | 10:00 AM - 04:00 PM |
| Wednesday | 10:00 AM - 04:00 PM |
| Thursday | 10:00 AM - 04:00 PM |
| Friday | 10:00 AM - 04:00 PM |
| Saturday | 10:00 AM - 04:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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