The Garden House Info
- Beaverbrook, Reigate Rd, Leatherhead KT22 8QX United Kingdom of Great Britain and Northern Ireland
- +44 1372 571300
- [email protected]
- +44 1372 571300
- +44 1372 571300
Best PlaceJuice Reviews
We stayed with our dog and this was the only covered eating option for us . The greenhouse incredibly noisy and was full of screaming children which the few staff that were available tried to placate. Relaxing environment it was not.
All the restaurant manager could do was apologize
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Quick Facts About The Garden House
The Garden House has received a mix of positive and negative comments, which reveal both its strengths and weaknesses. In terms of strengths, several comments highlight the high-end nature of the restaurant and the quality of the food. Russell Bracegirdle specifically praises the "perfect combination of flavors" and the use of the freshest ingredients. Another customer mentions that the lamb dish was fantastic, further reinforcing the positive feedback about the food.
Furthermore, customers appreciate the lovely surroundings and the beautiful setting of The Garden House. The comment about it being a "relaxing setting" suggests that the ambiance is enjoyable and conducive to a pleasant dining experience. This is supported by the remark about the main house being lovely. Additionally, the excellent service is mentioned multiple times, described as "brilliant," "exceptional," and "great." The fact that the staff were accommodating to customers with pets is also seen as a positive aspect, as mentioned by one reviewer.
However, there are also several weaknesses that emerge from the comments. One frequent complaint is related to the noise level in the greenhouse section of the restaurant, which apparently had a large number of screaming children. This characterization of the atmosphere as "incredibly noisy" is paired with a comment about the staff attempting to calm the children down. Consequently, the supposed relaxing environment that one customer was hoping for was not achieved.
Another weakness that emerges is the relatively high cost of dining at The Garden House. While some customers affirm that the food and service are worth the price, others mention that it is "very pricey" and has become expensive over time. The negative comment about the food and service not living up to expectations and being pricey suggests a perceived decline in quality in relation to the cost. One disappointed customer mentions that they used to recommend The Garden House but no longer do so.
Lastly, there is a comment about the cow paintings in the setting, which made the customers smile. While this may not be a major issue, it does imply that the aesthetic or decor of the restaurant did not fully meet the customer's expectations.
In conclusion, The Garden House has several strengths, such as its high-end status, the quality of the food, and the attentive service. The lovely surroundings and accommodation of pets are also mentioned as positive aspects. However, weaknesses include noise issues in the greenhouse area due to children, the perception of being expensive, and a decline in food and service quality for some customers. The comment about the cow paintings suggests that there may be room for improvement in terms of the restaurant's aesthetic appeal. Overall, while there are positive aspects to The Garden House, management should address the concerns raised by customers to maintain and improve its reputation.
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