The Brown Trout Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
Offerings
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Alcohol
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Beer
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Cocktails
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Food
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Food at bar
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Spirits
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Wine
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best PlaceJuice Reviews
Netter Pub mit ordentlicher Küche
Sehr nette, familiäre Atmosphäre.
Wir haben hier zu Abend gegessen. Nach unserer Ankunft um 17:30 erfuhren wir, dass die Küche erst um 18:00 Uhr öffnet. Sehr nett bot man uns an, in der Abendsonne vor dem Haus doch schon etwas zu trinken, was wir gerne machten.
Das Essen bestellten wir kurz vor 18:00 Uhr - wir entschieden uns für das Lamm in Rotweinsauce, dass sehr heiss und lecker auf den Tisch kam. Geschmacklich sehr angenehm- sehr ordentliches Pub Essen!
Wir kommen gerne wieder
Sehr schöner, verträumter Ort in idyllischer Lage! Hier kann man sich richtig gut erhoken und klassisch speisen
Had my birthday meal with 11 family members.. the pub was lovely and cosy, the staff warm and welcoming and all of our food was delicious! Plenty of options on the menu and very reasonably priced. We were all happy and said how we will definitely be visiting again.
Overall it's a decent pub with decent food ???? I'll certainly go back.for a round 2 ???? I posted a few photos and I also posted the menu for you to see
Lovely little pub nestled away in the Kent countryside. Spoiler alert - the steak and kidney pie is the BEST I HAVE EVER EATEN! Except mum's, of course. It was packed with delicious meat, just the right amount of juice, and the pastry was to die for! It came with a selection of veggies, also delicious, and I washed it down with a lovely pint. Very friendly staff, and extremely reasonably priced! Thank you for a wonderful experience.
Dirty table on arrival , sticky all over asked for it to be cleaned which they did promptly. Part of a big group, pre-ordered food everyone got what they ordered. Big portions , lots of peas. Food was quite nice , some bits very oily. Overall not bad better than Toby type pubs
Lovely pub and great food. Steak and mushroom pie with fresh veg...yummy????. Hadn't been for a while but it's always very good. Thanks Tony ????
NOT DOG FRIENDLY. I arranged to meet friends for Sunday lunch but was turned away because I had my Labrador with me. They told me they do not allow dogs ON SUNDAYS and the guy was pretty rude about it. Their website says they are dog friendly and even details the rules for dining with dogs. They are also recommended as dog friendly on a number of third-party sites. Many people have seen dogs in the pub. Seems this is a new rule or perhaps an arbitrary one that they only enforce when they feel like it. Who knows - who cares. They ruined my Sunday and seemed to enjoy doing so ???? ???? ????
Quick Facts About The Brown Trout
The Brown Trout place has several strengths based on the comments provided. Firstly, many customers mention the friendly and welcoming atmosphere of the pub. This creates a positive and inviting environment for guests to enjoy their meals and drinks. Additionally, the staff is praised for their warmth and hospitality, providing good customer service.
Another strength mentioned is the quality of the food. Customers particularly highlight the deliciousness of the Lamm in Rotweinsauce and the steak and kidney pie, with one customer even claiming it was the best they have ever had. The food is described as hot, tasty, and flavorful, indicating that the kitchen delivers on providing satisfying meals. The menu also offers a variety of options, catering to different preferences and ensuring there is something for everyone.
In terms of the pricing, customers frequently mention that the food is reasonably priced. This is a strength as it indicates that The Brown Trout place offers good value for money, making it an affordable option for customers. The mention of big portions further supports this point, suggesting that customers feel they are getting a generous amount of food for the price paid.
The location of the pub is also seen as a strength. Customers describe it as a beautiful and idyllic place, nestled away in the Kent countryside. This adds to the charm and ambiance of the pub, providing customers with a pleasant setting to enjoy their meals and drinks.
However, there are also some weaknesses mentioned that should be addressed. One customer mentioned that they arrived to find a dirty table, indicating a lack of cleanliness. While the staff promptly cleaned it upon request, this initial impression could have been avoided with better attention to cleanliness and maintenance.
Another weakness mentioned is the inconsistency in enforcing rules regarding dogs. One customer was turned away because they had their Labrador with them, despite the pub being described as dog-friendly on their website and other third-party sites. This inconsistency and rudeness in enforcing the rule can lead to a negative customer experience and potential loss of customers who have well-behaved dogs and expect to be accommodated.
In conclusion, The Brown Trout place has several strengths including a friendly atmosphere, delicious food, reasonable pricing, and a scenic location. However, it should address weaknesses in terms of cleanliness and consistency in enforcing rules regarding dogs to improve the overall customer experience.
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