The Barley Mow Info
Best PlaceJuice Reviews
While visiting family in Wolverhampton we dined at The Barley Mow on two occasions. The food was nice, extra large portions and flavorful. We loved how quaint and dog friendly the pub was. I was a little disappointed on the first visit with the staff. The waitress accidentally dropped and broke a wine glass that was full of wine. This was a honest accident and the waitress apologized, however, our coats (3) were covered in wine. When we asked for compensation such as to pay for the dry cleaning of only 1 of the coats, we were told the staff couldn’t make that decision without approval of a manager who was not on duty at the time. The bartender said she could not contact the manager and said “ well what do you want me to do - it was an accident” . Disappointed that this was the attitude .
Amenities
Service options
-
Outdoor seating
-
Dine-in
Health and safety
-
Staff required to disinfect surfaces between visits
Accessibility
-
Wheelchair-accessible car park
Offerings
-
Alcohol
-
Beer
-
Wine
Atmosphere
-
Casual
-
Cosy
Crowd
-
Groups
Payments
-
NFC mobile payments
Quick Facts About The Barley Mow
The Barley Mow has several strengths that make it a popular pub for many customers. One of the main strengths is the quality of the food. Multiple comments mention that the food is excellent and flavorful, with extra-large portions. These positive comments indicate that the pub is successful in providing satisfying and tasty meals to its customers.
Another strength of The Barley Mow is its atmosphere. Many customers have commented on the unique and welcoming atmosphere of the pub. The comments mention that the pub is quaint and has a peaceful location. Additionally, the pub has plenty of outdoor seating, which is especially nice when the weather is good. The atmosphere plays a significant role in attracting customers and making them feel comfortable and happy to return.
Customer service is also mentioned positively by some customers. One comment specifically mentions that the staff is amazing and provides excellent customer service. This indicates that the pub has hired friendly and helpful employees who contribute to a positive dining experience.
The dog-friendly nature of the pub is another strength. One comment specifically mentions that the pub is dog friendly, which would be appealing to pet owners. This additional attribute may attract a wider range of customers and create a welcoming and inclusive environment.
However, there are also some weaknesses mentioned in the comments. One customer expresses disappointment with the staff on their first visit when a wine glass was accidentally dropped and their coats were covered in wine. The customer was unhappy with the attitude of the bartender, who said they could not contact the manager and did not offer compensation. This incident indicates a lack of proactive problem-solving and customer service skills on the part of the staff.
Additionally, one comment mentions that the prices have increased over the years. While an increase in prices is generally acceptable, it can be a potential weakness if customers feel that the increase is not justified. This comment suggests that the new menu is lacking a classic dish that some customers enjoyed, which may decrease customer satisfaction.
Another weakness mentioned is the limited seating space. One comment advises booking in advance as table space is limited. This limitation may result in potential customers being turned away if they are unable to secure a reservation.
In conclusion, The Barley Mow has several strengths that attract and retain customers, including excellent food, a welcoming atmosphere, and friendly staff. However, there are some weaknesses, such as a lack of proactive problem-solving skills from the staff, increased prices without a suitable replacement for a popular dish, and limited seating space. Despite these weaknesses, the overall positive comments suggest that The Barley Mow is a popular and enjoyable pub for many customers.
Place Pictures
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
|---|---|
| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 11:00 PM |
How to go there
Location
Places