TD Nails 2 Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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NFC mobile payments
Best PlaceJuice Reviews
Horrible place very unprofessional didn’t even come close to what I asked for waited forever never will go back
I went with a friend to get my nails done and one thing I can say about them is that they’re good with cleaning with pedicures and etc but one thing that made me give them a 1 star. And I’m not even the type of person who leaves reviews but to me this was unacceptable. Because every nail salon have a place for someone to sit and let their toes or hands dry and they did not have one. They just sprayed something on my toes thinking it was going to fast dry, so I just gave it the benefit of the doubt. But when walking out my toes were smudged and I left them know and she fixed it but in a rush and she and the other employees were upset about me telling them about their job on letting me know when it’s dry or not to leave the store. But they were to worried about closing instead of checking on customer’s service. They need to do better with quality. Because if a pedicure is $27!! With regular polish added ! Then I’m going to make sure I get my $27 worth of toes. Just ridiculous.
My service was RUSHED!!! My nails are poorly done… I don’t like them at all.. I WILL NOT BE RETURNING HERE!!!
I went at 11:54 am to get a Gel Manicure and Pedi, they was a little busy which was ok. I put my name on the sign in sheet and before I left asked about how long or an estimate it would take for me to be up for what I wanted. The tech said” ohhh about an hr, maybe less” I said, “ ohhh that’s great, I’ll wait just call me when ready”. She said sure sure. 3 hrs passed and nobody never called me, so I went back up there and asked and…… she told me ohhh it’s going to be about 2 or 3 hrs. I said you know my name is on the sheet since 15:54 and it’s 3:05 pm right…. She said to me yea we busy and just walked away.
I walked to her and told her, they had me wait all this time and you didn’t even have the respect to tell me that first when I came or even tell me that once she realize it was going to take out longer. But no they wasted my time like I have time to waste. I don’t have time to waste on a place that is not all that great place. It’s ok to get it done when you are out of option, even then the service, and quality of work has changed since the pandemic.
So I’m tired of there poor customer service and quality of work.
Save your money and go down the street in Ocoee. They are better. With better service, style and quality work.
TD NAILS 2Has lost a customer, that spends lots of money every time I went. I guess I’ll spend it somewhere else that cares.
They did a good job but e customer service is horrible.
Use nt my very first time customer setttle is bad need be shut Dwn. Don’t care about customer. I tell one workers what I want and take polish off ruin my nails cutting off never fix them are awful place woman come be glamorous With her nails looking lovely
I didn't get the chance to get serviced so I couldn't give 5 stars. I can't give my own testimony on their work but I'll assume they're good because they have a ton of ppl who are willing to wait long hours to get their nails done by them. Given I'm from out of town I decided not to wait. I would recommend trying them but be prepared to wait even if you go early in the morning. They had ppl who were there from 10am when I got there and I left at 4pm and they still hadn't been served yet.
My nail tech listened to my concerns and did a wonderful job.
Quick Facts About TD Nails 2
Based on the comments provided, it is clear that there are both strengths and weaknesses associated with TD Nails 2. In order to fully analyze these, we will break them down into several categories: professionalism, quality of work, customer service, wait times, and overall experience.
Professionalism:
- One commenter noted that the salon was "very unprofessional" and did not come close to fulfilling their request.
- Another commenter mentioned that the salon was good with cleaning during pedicures.
- However, there were also complaints about rushing through services, poorly done nails, and employees being upset when informed about mistakes.
- One commenter even expressed frustration at the lack of respect and communication from the staff regarding wait times.
Quality of Work:
- A few commenters mentioned that the salon did not meet their expectations in terms of quality.
- One commenter specifically pointed out that their toes were smudged after the service, and although it was fixed, it was done in a rush.
- Another commenter mentioned that their nails were ruined and not fixed properly.
- On the other hand, one commenter had a positive experience and stated that their nail technician listened to their concerns and did a wonderful job.
Customer Service:
- There were multiple complaints about poor customer service at TD Nails 2.
- One commenter mentioned that the employees were more concerned about closing than attending to customer service.
- Another commenter expressed disappointment in the lack of respect and communication regarding wait times.
- One commenter even mentioned that the staff did not care about the customers and that they need to improve in this area.
- However, it is worth noting that there was one commenter who mentioned that the salon did a good job but had horrible customer service.
Wait Times:
- Several commenters mentioned long wait times at TD Nails 2.
- One commenter stated that they waited for 3 hours without being called and eventually had to confront the staff about it.
- Another commenter mentioned that people were willing to wait long hours to get their nails done at this salon.
- A commenter from out of town chose not to wait due to the long wait times.
Overall Experience:
- The majority of comments indicated a negative or disappointing experience at TD Nails 2.
- Complaints were made about professionalism, quality of work, customer service, and wait times.
- One commenter recommended going to another salon down the street for better service, style, and quality work.
- There was one positive comment, expressing satisfaction with the nail technician's listening skills and the final results.
In conclusion, TD Nails 2 has several weaknesses based on the comments provided. These include unprofessionalism, poor customer service, rushed services, and long wait times. Complaints were also made about the quality of work, such as smudged and poorly done nails. However, there was one positive comment about a satisfactory experience with a specific nail technician. It is important to take into account the various perspectives and experiences shared, but the overall consensus is that TD Nails 2 needs improvement in several areas to ensure customer satisfaction.
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Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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