Su nails Info
- 302A S McLean Blvd, Elgin, IL 60123 United States of America
- +1 847-742-8886
- [email protected]
- +1 847-742-8886
- +1 847-742-8886
Best PlaceJuice Reviews
Love getting my manicure and pedicure done here, but this time wasn’t so good. When cleaning up the cuticle area around my middle finger and one of my toes, she cut a little too much resulting in cutting some skin as well. Then 24 hours later my pedicure starts to peel off, can’t go get it fixed since I’m already out of town.
Amenities
From the business
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Identifies as women-owned
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Quick Facts About Su nails
Su Nail Place seems to have a mix of positive and negative reviews, indicating both strengths and weaknesses in their services.
Starting with the strengths, many customers appreciate the quality of the manicures and pedicures they receive at Su Nail Place. Several comments mention that the nail technicians, particularly Maureen, do a phenomenal job and pay attention to detail. They take their time to ensure a thorough and relaxing experience for the customers. This attention to detail and personalized service is seen as a strength of the salon. Additionally, customers describe feeling comfortable and relaxed during their visit, thanks to the personalized and friendly approach of the staff. The owner, Su, is also mentioned positively, with customers appreciating her presence and engagement with customers while they receive treatments. The clean and quiet shop environment is also praised, creating a pleasant and professional atmosphere.
Another strength of Su Nail Place is their ability to address specific nail issues. Multiple comments mention the expertise of Maureen, particularly in dealing with ingrown toenails. Customers appreciate the skill and care with which she handles these issues, leading to long-lasting results and no further problems. This expertise sets them apart from other salons in the area and contributes to their positive reputation.
Furthermore, Su Nail Place is commended for its hygiene and cleanliness. Several comments mention the salon being clean and smelling good. This attention to cleanliness is essential in a nail salon, as customers want to feel confident that proper sanitation measures are in place and that they will not be exposed to any health risks during their visit.
However, there are some weaknesses mentioned in the comments that indicate areas where Su Nail Place could improve. One of the most significant weaknesses is related to the incident where a customer's cuticle area was cut too much, resulting in the skin being cut as well. Such incidents can cause discomfort and potentially lead to infections. This shows a lack of precision and risks damaging the customer's skin. Additionally, the comment about the pedicure peeling off after 24 hours suggests that the quality of the products or application may not be consistent.
Another minor weakness is the comment about not being able to get a pedicure fixed while being out of town. This indicates that the salon may not have a policy in place for addressing such issues or providing remote support to their customers. It may be worth considering ways to accommodate customers who experience nail-related problems after leaving the salon.
In summary, the strengths of Su Nail Place include the quality of their services, the attention to detail and personalized approach of the nail technicians, the engagement of the owner, and the clean and professional environment. They are also commended for their expertise in addressing specific nail issues and their commitment to hygiene and cleanliness. However, they should address weaknesses such as the occurrence of cutting the skin during treatments and inconsistencies in the longevity of their pedicures. They could also consider implementing a policy or process for addressing nail-related issues that arise after a customer has left the salon. Overall, Su Nail Place has several strengths, but there are areas for improvement as well.
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Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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