Southern Exposure Salon & Boutique Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointments recommended
Best PlaceJuice Reviews
I called Southern Exposure on a hope and prayer because I needed to have my long, thick hair touched up and cut today, after 3pm. The original salon I booked in town mis-booked the service before mine, and would not be able to see me. Kamry at Southern Exposure was able to fit me in. And she did amazing. She was able to not only cover my 6+ month regrowth with 30% grays but it melted perfectly into my box dyed ends. She also cut my hair perfectly. I didn't lose any length (thank goodness- I like my long hair), and it was thinned out and layered so nicely. And she is the first stylist to blend my bangs correctly. I just moved to town and was looking to find a stylist to build loyalty with, and have found her! I can't recommend her highly enough.
Something to keep in mind when booking- all of the stylists here rent their booth- they do not work for the salon and are independent businesses. If a stylist leaves, they take clients' info with them. They also set their own prices and stock their own product. Tip accordingly.
Went here to get my hair fixed after a botched cut in savannah, ga. I live up there but visit lake city from time to time. Kelsey completely fixed my hair and made it look so neat and beautiful. Thank you so much! Will be coming back
Melissa has been doing my hair for years! She is so talented, sweet and hard working. She goes above and beyond to make sure my hair is the way I want it. I recommend her to all my family and friends because she is awesome????
The shop is nice. The staff was not rude, but not friendly, either. My stylist did not ask any details on what I wanted, though I managed a quick comment. I did tell her I needed enough length to pull it back for a ponytail, yet she cut the sides too short. She rushed through, telling me at the start, she had someone coming in for color and would be setting me under the dryer (instead of blow drying) so she could do the other customer's color.
I habe my hair cut as the one bit of luxury just for myself. I did not feel at all pampered, not even a little.
I will not be returning, nor will I recommend them to friends.
Brittany was awesome. I was just driving through and wanted to have my hair done. Looked up the reviews and called. They went out of their way to make it happen. Highlight, cut, and styled. It looked great, a great price, and the shop is full of charm and sweet friendly ladies. I will definitely go out of my way to visit again.
Ok so I was looking for a good place to go because my hair is severely damaged from 30 plus years of torture I've done and was needing help.This Is my go 2 place from now on kamry Morgan did a wonderful job on my hair I didn't think it would be possible but she did an amazing job
Mrs. Debbie is the best. Got me in on short notice and always does a really good job
Showed up for my appointment to find out the stylist no longer worked there. When I suggested to the woman that was there that maybe someone should have called her future appointments and let them know, she said that wasn't their responsibility. When I said that reflected poorly on the whole salon, she said that doesn't matter that they were all self employed. Hmmmm pretty sure you lost all my future business and I definitely wouldn't recommend this salon to anyone if that is how they run their business.
Quick Facts About Southern Exposure Salon & Boutique
Southern Exposure Salon & Boutique has received mostly positive comments from customers. The strengths of the salon include the ability to accommodate last-minute appointments, talented and skilled hairstylists, a friendly and charming atmosphere, and a range of services offered. However, there are also some weaknesses highlighted, such as lack of communication regarding stylist changes, rushed service, and some staff members not being as friendly as desired.
One of the major strengths of Southern Exposure Salon & Boutique is their ability to fit in customers for appointments, even at short notice. This is demonstrated by a customer who had a botched haircut in another city, but was able to get it fixed by a stylist at Southern Exposure Salon & Boutique. This shows that the salon values customer satisfaction and is willing to go out of their way to provide quality service.
Another strength of the salon is the talent and skill of their stylists. Customers praise individual stylists like Kamry and Melissa for their ability to deliver excellent haircuts, color, and styling. These stylists are commended for their attention to detail, ability to understand customer preferences, and dedication to ensure customer satisfaction. This highlights the salon's commitment to providing high-quality hair services.
The atmosphere of the salon is also mentioned positively in several comments. One customer describes the shop as "nice" and full of charm, while another refers to the "sweet friendly ladies" who work there. This suggests that the salon creates a welcoming and pleasant environment, which can contribute to a positive customer experience.
A variety of services are offered at Southern Exposure Salon & Boutique, allowing customers to have their hair needs met in one place. This is evident in comments mentioning the ability to get haircuts, color, highlights, and styling. Offering a comprehensive range of services can be appealing to customers, as it saves them from having to visit multiple salons to get all of their hair treatments done.
However, there are some weaknesses that have been highlighted in the comments. One customer mentions that stylists at the salon work as independent businesses and set their own prices, which may lead to inconsistencies in pricing. This lack of uniformity may make it difficult for customers to anticipate the cost of their services.
Another weakness mentioned is the lack of communication regarding stylist changes. One customer arrived for their appointment only to find out that their stylist no longer worked at the salon. The interaction with the staff that followed was described as unprofessional and indicated a lack of responsibility on the part of the salon. This suggests a weakness in the salon's management and customer communication practices.
Some customers also felt that the service they received was rushed and lacked a personalized touch. This is evident in a comment where a customer expressed disappointment that their stylist did not ask for details or take their preferences into consideration. Feeling rushed and not adequately listened to can detract from the overall salon experience and leave customers feeling overlooked or unsatisfied.
In conclusion, Southern Exposure Salon & Boutique has various strengths, including the ability to accommodate last-minute appointments, talented stylists, a welcoming atmosphere, and a range of services offered. However, there are also some weaknesses, such as lack of communication regarding stylist changes, rushed service, and less friendly interactions with staff. Overall, the salon has received positive feedback from customers, but there is room for improvement in certain areas to enhance the overall customer experience.
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