Sharper Image Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Cash-only
Best PlaceJuice Reviews
I go where the youngest master barber of Delaware #Dela goes. Lovely spot out here repping Hair Kings, some of the best barbers nationwide. Everyone seems very welcoming and the place is very clean. It's located in the shopping center centered between ACME and GOODWILL, right beside Concord Pet Food and Supply store.
I woke up and felt like I needed a change. Where I typically go could not take me. They happened to have a cancellation here. Stephen (Notty) was able to squeeze me in. While he was not used to cutting a woman's hair he got creative and I left feeling great with my new creative style. He's a great guy and so accommodating. I am already scheduled in 5 weeks for a follow up cut. Highly recommend him.
Terrible service by BRIAN(Chair closest to the entrance on your right) I have never been mistreated as a customer by a barber this way ever. He showed up an hour late to an appointment AFTER scolding me for being 10 mins late. He also wanted me to pay a “no show/late fee”($35) plus an “after hours” fee at 4:30pm ($60) on top of my normal priced haircut of $50. When I refused and wrote my review on the Booksy app, I was later harassed and insulted via text message about expressing my personal experience . This was a uper unprofessional, and just another barber trying to squeeze money out of clients. It’s a beautiful shop, friendly/clean environment, I just wish I chose a different barber.
I called this barbershop to request an appointment for my son for his first barbershop experience, just before his second birthday. I was not given an appointment. I was told, by Dre, to just bring him in the next day and he would be taken care of. I arrived and spoke to the same man, Dre, who told me to just bring him in. He said that he would have someone take care of my son. There were 4 or 5 barbers cutting. I sat for over an hour; which I wouldn’t complain about, except for the fact that SEVERAL people came in after us and my son was, repeatedly, skipped. Dre told me 2-3 times that someone would take of my son, but no one did. I watched one barber go outside and wait for another client to arrive and he put that man in the chair right away. I saw something on google stating that this barbershop is top notch and people don’t understand the concept of appointments. I ASKED FOR AN APPOINTMENT AND THEY WOULDN’T GIVE ME ONE and then this happened. I am highly disappointed and very frustrated with the treatment I received. The barbershop is an experience for a male, from childhood to manhood. I’m upset that this was my son’s first experience. In addition to that, I am married and a mother of five. I’ve been to other barbershops where the children are spoken to and loved on by everyone who works there (an experience). No one even acknowledged my son. This is yet another problem within our community. Needless to say, walked out with no haircut. If no one wanted to be bothered with a small child, I would’ve preferred to have just been told so I could’ve found somewhere else to take him.
I booked an appointment for 2pm and no one checked as I sat here for 30 minutes watching while they took others for cuts while I sat unattended. It's currently 226. I got here at 145pm.
Dre made my first experience in a barber shop a very comfortable and pleasant experience. He was the only one who greeted me when I first walked in. He was very patient and waited for me to run to the bank because as I mentioned, this was my first experience so I didn’t know I needed cash. To top everything off, I showed him a picture of what I wanted and he mastered it. I’m so glad I went to him and I’m sure he’ll see me again.
This barbershop is top notch. I have read reviews, and noticed that the lower ratings come from people whom do not understand the concept of appointments. Most of them have customers whom are on a schedule. If a barber has a 9:00 appointment, and you show up at 8:50, they're not going to offer to cut your hair, because it will conflict with their appointment. It would appear that one would understand, that they need to cut hair to pay for their chair, and pay bills!!! Letting you walk out of the door does in no way help accomplish either of those task!!! I would suggest to anyone whom is contemplating on going to this establishment to call and make an appointment. You will find it is worth a two minute call to save you time and frustration!!! My barber is Jamar, and I have absolutely no complaints!!! He cuts my hair, and 3 of my sons in one appointment!!!
Shannon is awesome with my 5 yr old grandson. Makes him look neat and clean...and talks to him like a little man. Barbers here are cool dudes and they know how to cut hair...well. Neat shop. Always a pleasure to visit.
Quick Facts About Sharper Image Beauty Salon
Strengths:
1. Skilled and Creative Barbers: The salon seems to have highly skilled barbers, as mentioned by multiple customers in their comments. Customers appreciate the barbers' ability to create unique styles and make them feel great after their visits. This indicates that the barbers at Sharper Image Beauty Salon have the expertise to cater to diverse customer preferences and deliver satisfactory results.
2. Welcoming and Clean Environment: According to reviews, the salon provides a welcoming and clean environment for customers. This creates a positive and comfortable experience for visitors. The clean and organized atmosphere also reflects the salon's commitment to maintaining high standards of hygiene and professionalism.
3. Convenient Location: The salon's location in a shopping center, near popular retailers like ACME and GOODWILL, offers convenience and accessibility for customers. This can attract more foot traffic, increasing the salon's visibility and potential customer base.
4. Accommodating and Friendly Staff: Customers appreciate the accommodating nature of the barbers at Sharper Image Beauty Salon. The positive experiences with barbers going the extra mile, like squeezing in customers for last-minute appointments or waiting for them to return from the bank, indicate a high level of customer service and friendliness.
Weaknesses:
1. Inconsistent Service: While the majority of comments praised the salon and its barbers, there are a few negative experiences mentioned. One customer complained about mistreatment and unprofessional behavior from a specific barber, which indicates an issue with consistency in service quality and customer satisfaction.
2. Poor Time Management: Some customers faced delays or long wait times despite having scheduled appointments. This indicates a potential weakness in the salon's time management practices, which may result in customer dissatisfaction and inconvenience.
3. Lack of Attention to Appointment Requests: Although the salon is commended for its skilled barbers, some customers mentioned difficulties in securing appointments. One customer specifically mentioned their request for an appointment being dismissed, resulting in frustration and disappointment. This indicates a weakness in the salon's appointment scheduling system or its ability to manage customer expectations.
4. Lack of Child-Friendly Environment: One customer expressed disappointment in the way their child was treated during their visit. The customer stated that no one acknowledged their son and that other barbershops had provided a more child-friendly experience. This highlights a potential weakness in the salon's ability to cater to a diverse clientele, particularly those with children.
In conclusion, Sharper Image Beauty Salon has several strengths, including skilled and creative barbers, a welcoming and clean environment, a convenient location, and accommodating staff. However, there are also some weaknesses, such as inconsistent service, poor time management, difficulties with appointment requests, and a lack of attention to creating a child-friendly environment. Improving these weaknesses can help the salon enhance its overall customer satisfaction and reputation.
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Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 09:00 AM - 06:00 PM |
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