Seaspray Info
Amenities
Service options
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Delivery
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Takeaway
Highlights
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Fast service
Accessibility
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Wheelchair-accessible entrance
Offerings
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Halal food
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Kids' menu
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Seating
Amenities
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Good for kids
Atmosphere
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Casual
Payments
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Cash only
Best PlaceJuice Reviews
Came here for the first time after seeing many positive reviews. I've got to admit the reviews are right, the food was really good. The place itself is nice and clean with a seating area too.
The food, I had the Turkish mixed grill which was very nice and full of flavour, in a pitta bread with salad and sauce. Also had a bag of chips, which were nice and fluffy... Defo recommended to all and will be visiting again ????????
Great chips, rest of the food not on the same level. Portions don't fill you up
Not great anymore- food cold and overpriced -7.30 pm still expect food to be warm - put in the oven when got back- been going for years but last time I am afraid
Lovely, friendly lady serving in this incredible heat. (1:15pm Friday 12th August 2022.)
Chips were awesome.
Highly recommended.
Great food and pleasant staff, would recommend.
Went therefore lunch customer service and guy behind counters breath was appalling chips were under cooked Balti pie was antique the misses had the keybab I swear down I feel sorry for the poor girl shes had the squirts for 3 days cost me a fortune in loo roll to be fair I'm having a poo as I write this review thank god we have 2 bogs
Absolutely awful!! The fish was cold and dry and the chips seemed like they had been served up from last week. We were visiting our elderly relatives and they were really disappointed.
The workers are nothing but miserable sods, utter lifeless zombies, and by workers I especially include the owners themselves. I am, quite regrettably, a regular customer of this shop and it’s not like my order is small, I spend over £50 everytime and have been doing so for years before. They have been rude every single time I’ve visited and this goes on for years, I’m annoyed it has taken me this long to actually say something. They do NOT correspond over the phone either, no matter how many times you may try, seems like they just don’t care of their parents’ hard earned so don’t even bother wasting your breath. Has not been the same since the original owners, parents of the current owners, had passed it down. What a disgrace
Quick Facts About Seaspray
Seaspray Place has received a mix of positive and negative comments. In order to provide an analysis of the strengths and weaknesses, we will break them down into different categories and discuss each one in detail.
1. Food Quality:
The majority of comments mention that the food at Seaspray Place is good, tasty, and full of flavor. The Turkish mixed grill in particular garners praise for its quality and flavor. Some customers also appreciate the great chips served at the restaurant. However, there are a few negative comments stating that the rest of the food is not on the same level, with cold and dry fish and undercooked chips being mentioned. It is important for the restaurant to ensure consistency in food quality to meet customer expectations.
2. Portion Sizes:
One negative comment mentions that the portions at Seaspray Place do not fill you up. This could be seen as a weakness, as customers expect to be satisfied and well-fed after their meal. It may be worth considering offering larger portion sizes or providing the option to order extra sides for those who prefer a more hearty meal.
3. Customer Service:
Comments about the customer service at Seaspray Place vary. Some customers mention friendly and pleasant staff, commending the service they received. However, there is one comment that describes the workers as miserable and rude, with the owners being included in this criticism. This is a significant weakness that needs to be addressed promptly. Good customer service is crucial for customer satisfaction and should be a priority for the restaurant.
4. Cleanliness and Ambience:
Positive comments mention that Seaspray Place is nice and clean, providing a pleasant dining experience. The availability of a seating area is also appreciated by customers. This is a strength for the restaurant as cleanliness and ambiance play a crucial role in attracting and retaining customers.
5. Price:
There are a couple of negative comments that mention overpricing at Seaspray Place. Customers expect reasonable prices for the quality and quantity of food they receive. It may be worth reassessing the pricing strategy to ensure that it aligns with customer expectations and provides value for money.
6. Response to Feedback:
There is one comment that mentions the decline in quality since the original owners passed down the restaurant. This could be seen as a weakness in terms of consistency and maintaining the reputation built by the previous owners. It is important for the current owners to take customer feedback into consideration and make necessary improvements to ensure customer satisfaction.
In conclusion, Seaspray Place has several strengths, including good food quality, cleanliness, and a pleasant ambiance. However, there are weaknesses that need to be addressed, such as inconsistent food quality, portion sizes not being sufficient, negative customer service experiences, overpricing, and a decline in quality since the change in ownership. By focusing on these areas of improvement and addressing customer concerns, Seaspray Place can enhance its overall dining experience.
Place Pictures
Today
Opening Hours
| Monday | 11:45 AM - 10:00 PM |
|---|---|
| Tuesday | 11:45 AM - 10:00 PM |
| Wednesday | 11:45 AM - 10:00 PM |
| Thursday | 11:45 AM - 10:00 PM |
| Friday | 11:45 AM - 10:00 PM |
| Saturday | 11:45 AM - 10:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
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