Santa Fe Cattle Company Info
Amenities
Service options
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Outdoor seating
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Curbside pickup
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Drive-through
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Takeout
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Dine-in
Health & safety
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Staff required to disinfect surfaces between visits
Highlights
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Great beer selection
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Great cocktails
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Great coffee
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Great dessert
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Great tea selection
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Sports
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible elevator
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Comfort food
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Happy hour drinks
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Happy hour food
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Hard liquor
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Healthy options
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Kids' menu
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Late-night food
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Small plates
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Wine
Dining options
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Catering
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Dessert
Amenities
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Good for kids
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High chairs
Atmosphere
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Casual
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Cozy
Crowd
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College students
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Groups
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Tourists
Planning
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Accepts reservations
Quick Facts About Santa Fe Cattle Company
Santa Fe Cattle Company has several strengths based on the comments provided. Firstly, the restaurant is complimented for its good pricing and value for money, indicating that customers feel they are getting a fair deal when dining there. Additionally, the parking lot is clean and has ample spaces, which is convenient for customers. The restaurant also offers lots of indoor seating and features beautiful decor, creating a pleasant and inviting atmosphere. The staff is described as polite and helpful, further enhancing the overall dining experience.
In terms of the food, there are several positive comments. The Half Rack of Ribs is highlighted as wonderful, with the meat being described as hot, juicy, and well-sauced. The Death Burger receives praise for its taste, with the spiciness level being noted as appropriate. The juicy steak and the sweet sweet potato are also mentioned positively. The restaurant's rolls are lauded for being light. Specific dishes like the Chicken Santa Fe are described as delicious.
The service at Santa Fe Cattle Company generally receives positive feedback. There are compliments about good service, friendly servers, and quick service. Some customers mention that they did not experience any of the problems mentioned in negative reviews, suggesting that the majority of their dining experiences have been positive.
However, the comments also highlight several weaknesses or areas for improvement at Santa Fe Cattle Company. One recurring issue is inconsistencies with food quality. One customer mentions that their T-bone steak was unevenly cooked, with one half being undercooked and the other half being overcooked. Another customer notes that their chicken was dry, although the steak and ribs were satisfactory. There is also a complaint about the mac and cheese lacking cheese, and the coldness of the chili and the fact that the hot dogs were frozen. These incidents suggest inconsistencies in the kitchen and the need to improve quality control.
Some customers express disappointment in the unavailability of certain items. The restaurant ran out of Texas Toothpicks and onion rings, which can be frustrating for customers who were looking forward to those items. These instances suggest a need for better inventory management and communication with customers regarding unavailable items.
One comment mentions that the restaurant has removed the peanuts, which some customers may have enjoyed, possibly indicating a change in the restaurant's policies that may have negatively affected some customers' experiences.
Customer service issues are also mentioned. One customer had an unpleasant encounter with a server who pocketed cash from another table's bill and still charged them for it. The server's lack of transparency with the check and disappearing when further communication was requested is a clear indication of poor customer service. Additionally, the same customer mentions that they did not receive an itemized receipt, which suggests a lack of attention to detail and accountability.
Despite the manager's attempt to rectify the situation and provide coupons, the negative experience with the server leaves a lasting impression on the customer, leading them to proclaim that they would not recommend the restaurant or the server.
In conclusion, Santa Fe Cattle Company has strengths in terms of its pricing, cleanliness, decor, and overall dining experience. Positive comments regarding specific dishes and good service also indicate areas where the restaurant excels. However, the weaknesses mentioned, such as inconsistencies in food quality, unavailability of certain items, and issues with customer service, should be addressed by the restaurant to ensure better dining experiences and customer satisfaction.
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Opening Hours
| Monday | 11:00 AM - 10:00 PM |
|---|---|
| Tuesday | 11:00 AM - 10:00 PM |
| Wednesday | 11:00 AM - 10:00 PM |
| Thursday | 11:00 AM - 10:00 PM |
| Friday | 11:00 AM - 11:00 PM |
| Saturday | 11:00 AM - 11:00 PM |
| Sunday | 11:00 AM - 10:00 PM |
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