Crepes & Cones Info
Amenities
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
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Wheelchair-accessible seating
Atmosphere
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Cosy
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Casual
Crowd
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LGBTQ+ friendly
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Groups
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Family friendly
Payments
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NFC mobile payments
Dining options
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Dessert
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Dinner
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Seating
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Lunch
Health and safety
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Staff required to disinfect surfaces between visits
Planning
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Accepts reservations
Service options
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Takeaway
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Dine-in
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Delivery
Offerings
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Wine
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Vegetarian options
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Spirits
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Cocktails
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Late-night food
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Alcohol
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Coffee
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Halal food
Amenities
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Bar on site
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Good for kids
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Toilets
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Wi-Fi
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High chairs
Quick Facts About Crepes & Cones
Crepes & Cones is a restaurant that has received mixed reviews from customers. While some have praised the food and service, others have had negative experiences. In order to analyze the strengths and weaknesses of the restaurant, let's break down the comments provided.
Starting with the positive comments, one customer expressed their excitement about discovering Crepes & Cones and mentioned that they have visited the restaurant multiple times in a short period. They particularly enjoyed the loaded fries, mac and cheese, and prawns with mango. The portion sizes were also praised for being great value for money. However, the service was noted to be slow, although the customer acknowledged that even an upscale restaurant like The Ivy can also have slow service.
Another customer had a positive experience after unintentionally visiting Crepes & Cones. They mentioned that despite some reviews mentioning slow service, their experience was excellent with minimal waiting time. They had an amazing meal with generous portions and praised their server, Olivia, for being attentive and hardworking. They expressed their recommendation and hope to visit again.
Moving on to the negative comments, one customer provided a detailed review of the food ordered. They found the chicken popcorn to be nice but tasting like KFC, the salt and pepper squid to be tasty but resembling sweet and sour chicken, and the French fries to taste like chips with freezer burn. The buffet burger was considered basic but decent, while the grilled king prawn skewers were described as awful, lacking in flavor and presentation. The sides received mixed reviews, with the mac and cheese being praised and the French fries being criticized again. Overall, this customer did not recommend the restaurant.
Another dissatisfied customer mentioned various cons of their experience. They mentioned that the staff seemed confused upon their arrival and that the atmosphere lacked ambience. The music playing was also described as terrible. The main issue was the long wait time for the mains, which took over an hour to arrive, even after changing the booking time to avoid a busy period. They had to cancel their order due to time constraints and inconsistency in waitresses' estimates of the wait time. The customer also noticed that the staff, excluding the manager, appeared miserable.
One customer had a positive experience with the food but mentioned that the heating was not working in the restaurant, making it uncomfortable. They also felt that the service was friendly but understaffed. However, the staff did try to accommodate them by making another kids' meal.
Another customer enjoyed the waffles but found them to be too sweet. They were also disappointed that they were not offered tap water like other customers. The waitresses seemed occupied and tired, and the customer suggested improvements while stating their intention to revisit.
Finally, one positive review praised Crepes & Cones for a great date night experience. They enjoyed the music, food, and drinks, including non-alcoholic options. They had no complaints about the staff or the food.
In analyzing these comments, the strengths of Crepes & Cones include the positive reviews of the food from some customers, with specific dishes receiving praise. The restaurant also received compliments for accommodating changes to booking times and for the friendly service from some staff members. Additionally, one customer had a positive date night experience, suggesting that the atmosphere can be enjoyable.
However, the weaknesses of Crepes & Cones are evident in the negative comments. Slow service and confusion among staff members were mentioned as issues. The food received mixed reviews, with some dishes being praised while others were described as awful or lacking in flavor and presentation. The long wait time for mains was a significant issue for one customer, leading to the cancellation of their order. Inconsistency in waitresses' estimates of the wait time and lack of attentiveness were also mentioned as weaknesses.
In conclusion, Crepes & Cones has received both positive and negative feedback from customers. While some have enjoyed the food and service, others have had negative experiences with slow service, inconsistent food quality, and unattentive staff. Improvements in these areas could enhance the overall dining experience at the restaurant.
Place Pictures
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Opening Hours
| Monday | 02:00 AM - 10:30 PM |
|---|---|
| Thursday | 02:00 AM - 10:30 PM |
| Friday | 02:00 AM - 10:30 PM |
| Sunday | 02:00 AM - 10:30 PM |
| Wednesday | 02:00 AM - 10:30 PM |
| Tuesday | 02:00 AM - 10:30 PM |
| Saturday | 02:00 AM - 10:30 PM |
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