Roadrunner Laundry Info
Amenities
Accessibility
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Wheelchair accessible entrance
Best PlaceJuice Reviews
The lady working here was really nice, but half the machines don't work and it is not very clean. My comforter came out covered in cat hair. I don't even own a cat. All the folks doing their laundry were very polite and fun to visit with but I need to get my clothes clean so I will drive to PV.
I used there laundry service they didn't pretreat any of the stains on my clothes. Which for the 40.00 dollars I spent was a waste. There laundry machines are filthy. When I picked up my clothes I wasn't given a receipt showing how many pounds I was charged for. The laundry mat closes early when ever they feel like it. If you like to do your laundry in the evening call ahead.
Plenty of machines
Clean and tidy
What more do you need from a laundrymat?
Very friendly kind staff. Nice clean place to do laundry. Some of the machines are newer some are dated. But everything seemed to perform just as expected.
No hot water. The attendant doesn't clean facility at all. Pet hair in the washers. All washers have soap crusted residue in the dispensers. I was washing a sleeping bag and was accused of it being a horse blanket. I will no longer pay patronage to this business.
For a small town laundry it's being kept up fairly good, they're getting newer equipment in there a little at a time. The lady that was taking care of it was keeping the floor swept and asking if anybody need any help with their machines or anything else they needed.
Good job we were in and out of there in less than 2 hours with nine loads.
This laundromat is wonderful! The attendant I see most is Debbie. She goes the extra mile for you and has a smile that won't quit!
Know they are doing renovations and be patient...I am a long term customer and I feel happy that such a place exists in Chino Valley. I have never had a problem there at all, but would not hesitate to ask an attendant if I had one. Thanks to all who operate this establishment.
Since the dryer went out i came about 1 x a week usually saturday for a couple of months. Dryers worked good and didnt cost allot. The place was always clean & the ladies that work there are awesome, very polite and funny. They have a drop off service and was putting in new washers..
Quick Facts About Roadrunner Laundry
Roadrunner Laundry place, as described in the comments, has a mix of strengths and weaknesses. Starting with the strengths, one recurring positive aspect of the laundromat is the friendly and kind staff. Several comments mention the helpfulness and positive attitude of the attendant, specifically mentioning Debbie. This contributes to a pleasant customer service experience and creates a welcoming atmosphere.
Another strength highlighted in the comments is the tidiness and cleanliness of the laundry place. Some customers describe it as clean and tidy, which is crucial for maintaining a professional and hygienic space for customers to do their laundry. The comment that the lady taking care of the place was keeping the floor swept further emphasizes the effort put into maintaining cleanliness.
The availability of plenty of machines is also mentioned as a strength. This indicates that customers do not have to wait for their turn to use machines, which is crucial for convenience and efficiency. Additionally, the fact that the laundromat is getting newer equipment gradually suggests that there is an effort to improve the services and facilities offered to customers over time.
Moving on to the weaknesses, one of the most significant issues highlighted in the comments is the malfunctioning machines. Multiple customers mention that half the machines don't work properly, which can lead to frustration and inconvenience. This can result in customers having to drive to another location to get their clothes clean, as mentioned in one comment.
Cleanliness is another aspect that is both praised and criticized. While some comments mention that the place is clean and tidy, others highlight issues such as cat hair on cleaned items, pet hair in washers, and soap residue in dispensers. These hygiene concerns can lead to dissatisfaction among customers who expect a clean environment and properly functioning machines.
Furthermore, the comment about the lack of hot water raises concerns about the laundry place's ability to provide essential services. Hot water is necessary for effective cleaning, and the absence of it can be a significant drawback for customers who rely on the laundromat.
Another weakness mentioned in the comments is the lack of proper receipt documentation. One customer mentions that they were not given a receipt showing the weight of their laundry, which creates a lack of transparency and potential for misunderstandings regarding charges.
Lastly, the comment about the laundromat closing early without prior notice can be inconvenient for customers who prefer to do their laundry in the evening. It is important for a business to establish consistent operating hours to meet customer expectations and ensure convenience.
In conclusion, Roadrunner Laundry place has various strengths such as friendly staff, tidiness, and availability of machines. However, there are notable weaknesses surrounding machine malfunctions, cleanliness concerns, lack of hot water, issues with documentation, and inconsistent operating hours. Addressing these weaknesses can significantly improve the overall customer experience at the laundromat.
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