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RAZOR UNIVERSITY BARBER SHOP/I GOTCHU -GQII

+1 717-920-0303
2801 Penbrook Ave, Harrisburg, PA 17103 United States of America
Open Today: 09:00 AM - 08:30 PM

Best PlaceJuice Reviews

I frequented this shop and always tipped until one of the barbers while cutting my 12 year old grandsons hair spoke very mean and inappropriately to him about holding his head still It hurt my grandsons feelings and I used to brag on this particular person in the shop,recommending family and friends to this person in the shop until they came off like that Always tipped this person I believe they were in a hurry that day.They even messed his cut up,plus I had made an appointment with them I haven't been back since and wont be going back
OPEN Reviews (42)

Amenities

Health & safety
  • Appointment required
  • Mask required
  • Temperature check required
  • Staff wear masks
  • Staff get temperature checks
  • Staff required to disinfect surfaces between visits
Planning
  • Appointments recommended

Quick Facts About RAZOR UNIVERSITY BARBER SHOP/I GOTCHU -GQII

RAZOR UNIVERSITY BARBER SHOP/I GOTCHU -GQII place has received a mix of positive and negative feedback from customers. In order to evaluate its strengths and weaknesses, it is necessary to consider the different aspects mentioned in the comments.
One of the strengths of RAZOR UNIVERSITY BARBER SHOP/I GOTCHU -GQII place is the skill and professionalism of the barbers. Customers have praised the barbers for their expertise and the quality of their haircuts. Razor Rosa, in particular, has been mentioned as a skilled barber who consistently provides great results. This indicates that the barbers at this shop have the necessary skills to provide a satisfactory haircut.
Another strength is the friendly and welcoming atmosphere at the shop. Several customers have commented on the friendly behavior of the barbers and their willingness to make customers feel comfortable. This is particularly highlighted by one customer who mentioned that she initially felt out of place as a woman in a male-dominated environment but was quickly made to feel at ease by the staff. The fact that the barbers actively accommodated her and provided excellent service shows that they prioritize customer satisfaction and strive to create a positive experience for everyone.
The availability and convenience of appointments are also mentioned as a positive aspect of this barber shop. One customer mentioned that they were able to get a walk-in appointment without having to wait for a long time. Additionally, they appreciated the professionalism of the barbers and the fact that they seemed to enjoy their work. This suggests that the shop is well-organized and efficient, making it easier for customers to schedule appointments and receive timely service.
However, there are some weaknesses mentioned by customers that need to be addressed. One customer expressed disappointment with the behavior of one of the barbers, who spoke inappropriately and meanly to their 12-year-old grandson. This incident hurt the grandson's feelings and resulted in a negative experience for the customer. This indicates a lack of professionalism on the part of the barber and the need for better behavior management when dealing with young customers.
Another weakness is related to the quality of the haircuts. One customer mentioned that they were not satisfied with the haircut they received because it did not meet their expectations. The customer specifically highlighted issues with the requested part, the fade, and the line-up. This indicates a lack of attention to detail and precision by the barber. It is essential for the barbers to listen carefully to customer requests and execute them accurately to ensure customer satisfaction.
Additionally, there is mention of past negative experiences with the shop where workers would hound and flirt with customers. Although these particular individuals seem to have been replaced with new employees, it suggests a previous lapse in professionalism and customer service. It is crucial for the shop to maintain a respectful and professional environment at all times to ensure that customers feel comfortable and valued.
Lastly, there is a mention of the shop being cash only, which can be inconvenient for customers who may not have immediate access to cash. Providing alternative payment methods, such as card payments, can improve the convenience and accessibility of the shop.
In conclusion, RAZOR UNIVERSITY BARBER SHOP/I GOTCHU -GQII place has several strengths, including skilled and professional barbers, a friendly and welcoming atmosphere, and availability for appointments. However, there are also weaknesses that need to be addressed, such as inappropriate behavior, lack of attention to detail in haircuts, and previous incidents of unprofessionalism. Improving these areas can significantly enhance the overall customer experience and reputation of the shop.


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Today

Opening Hours

Monday 09:00 AM - 08:30 PM
Tuesday 09:00 AM - 08:30 PM
Wednesday 09:00 AM - 08:30 PM
Thursday 08:30 AM - 08:30 PM
Friday 08:30 AM - 09:30 PM
Saturday 08:30 AM - 09:30 PM
Sunday 09:30 AM - 08:30 PM

How to go there

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