Ramona's Beauty Salon Info
- 3723 Southside Blvd, Jacksonville, FL 32216 United States of America
- +1 904-641-2000
- [email protected]
- +1 904-641-2000
- +1 904-641-2000
Best PlaceJuice Reviews
Naturals beware. I only use heat once a year, in January I went to Ramonas to have my hair straightened. Besides mentioning that I made an appointment for 1pm and not getting in a chair until 3pm, My hair is completely heat damaged. It’s been months and I still have literal straight pieces of hair that I now have to cut off. The first photo is my hair before and the others are of after. My hair smelled burnt for days after so if you care about your curls, Natural beware.
Amenities
Accessibility
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Ramona's Beauty Salon
Strengths:
1. Consultation and communication: The salon staff, particularly Lisandra, is praised for their thorough consultation process. They take the time to understand the customer's desired outcome and explain the processes and consequences of various treatments, ensuring that the customer is well-informed before proceeding.
2. Treating elderly customers with care: The salon is commended for their treatment of elderly customers, with one reviewer mentioning that her grandmother was given special care and attention. The staff ensures that the customer's needs are met and offers realistic options based on their preferences and hair condition.
3. Skill in color treatments: Rose is highlighted as a skilled stylist when it comes to coloring. Customers who have received coloring treatments from her have positive feedback and are satisfied with the outcome.
4. Positive experience for customers with natural hair: Despite some negative reviews, there are customers who have natural hair and have had positive experiences at Ramona's Beauty Salon. They mention that their hair was well-taken care of, and their curls were not permanently damaged after treatments.
5. Reasonable pricing: One customer mentioned that the prices at Ramona's Beauty Salon are reasonable, indicating that the salon offers affordable services.
Weaknesses:
1. Poor customer service and rudeness: Multiple reviewers mention that the stylists at Ramona's Beauty Salon are rude and have poor customer service skills. This can create a negative experience for customers and deter them from returning.
2. Long waiting times: Several customers express frustration with the long waiting times at the salon. Appointments are not always honored promptly, resulting in delays and inconvenience for customers.
3. Heat damage and hair breakage: There are complaints about the stylists at Ramona's Beauty Salon causing heat damage to customers' hair. Some customers mention that their hair became dry and brittle after treatments, leading to breakage and shedding.
4. Inconsistent results with natural hair treatments: While some customers with natural hair had positive experiences, others mention that their curls did not return after treatments, and they had to resort to cutting off their damaged hair. This inconsistency in results can be a major drawback for customers with natural hair.
5. Lack of skill in handling certain hair types: There are comments indicating that the stylists at Ramona's Beauty Salon lack skill in handling specific hair types, particularly natural curly hair. Some customers mention that their hair was "fried" and permanently straightened after treatments, which is not what they desired.
In conclusion, Ramona's Beauty Salon has strengths in their consultation process, care for elderly customers, skill in color treatments, positive experiences for some natural hair customers, and reasonable pricing. However, they face weaknesses in terms of poor customer service, long waiting times, heat damage and hair breakage, inconsistent results with natural hair treatments, and a lack of skill in handling certain hair types.
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Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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