China City Info
- Leeds Rd, Glasshoughton, Castleford WF10 4LX United Kingdom of Great Britain and Northern Ireland
- +44 1977 553428
- [email protected]
- +44 1977 553428
- +44 1977 553428
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Highlights
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Fast service
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Alcohol
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All you can eat
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Kids' menu
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Dessert
Amenities
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Good for kids
Planning
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Accepts reservations
Payments
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NFC mobile payments
Quick Facts About China City
China City Place, a Chinese buffet restaurant, has its strengths and weaknesses based on the comments provided. In this analysis, we will examine the different aspects of the restaurant and evaluate its performance.
One of the strengths mentioned is the great range of all-you-can-eat Chinese food available throughout the day and evening at reasonable prices. This is appealing to a wide range of customers, including singles, couples, and families. The availability of a variety of dishes allows customers to have a satisfying dining experience.
The set-up of the food is also praised for its convenience. The clear organization, with starters, sides, rice and noodles, mains, and desserts in distinct sections, makes it easy for customers to navigate and select their preferred dishes. The flexibility to mix and match courses is also appreciated by customers who like to experiment with their meal choices.
The positive comments on the food quality and staff service contribute to the strengths of China City Place. Customers mention that the food is tasty and enjoyable overall, with no surprises but good quality. The staff are commended for their good service, which adds to a pleasant dining experience.
However, there are several weaknesses mentioned that need to be addressed by China City Place to improve customer satisfaction. One complaint is the lack of coziness in the restaurant. This could be due to the ambiance, lighting, or overall atmosphere, and it is an aspect that the management should consider addressing to enhance the overall dining experience.
Another weakness mentioned is the requirement to pay first. This policy may discourage potential customers who prefer to pay at the end of the meal or who have concerns about the quality of the food they will receive. China City Place should consider revising this policy to align with customer preferences and increase customer confidence.
Several comments criticize specific aspects of the food quality. Complaints about cold plates and low-quality food, such as rubbery squid and dried-up sweet and sour chicken, are concerning. These issues should be addressed promptly to ensure consistently high food standards. Additionally, one customer mentions that the temperature of the room is too cold, which can diminish the overall dining experience. Adjusting the room temperature to a more comfortable level is crucial to improve customer satisfaction.
Another weakness mentioned is the lack of variety and excitement in the dishes offered, particularly on weekends. Customers suggest introducing new and more exciting dishes to keep the dining experience fresh and enjoyable for regular customers. Furthermore, having a wider selection of desserts, including proper cakes instead of small sponge cakes, can enhance the dessert section.
Lastly, the temporary closure of the restaurant is mentioned, which raises concerns about its current operational status. If China City Place wants to maintain its reputation and attract customers, it should clarify its reopening plans or take immediate action to resolve any issues leading to its closure.
In conclusion, China City Place has strengths in terms of its range of all-you-can-eat Chinese food, reasonable prices, convenient set-up, and favorable customer reviews on food quality and staff service. However, it also has weaknesses related to the lack of coziness, the requirement to pay first, concerns about food quality, room temperature, variety in dishes, and temporary closure. Addressing these weaknesses will be crucial in ensuring customer satisfaction and securing the restaurant's continued success.
Place Pictures
Today
Opening Hours
| Monday | 02:00 AM - 02:00 AM |
|---|---|
| Tuesday | 02:00 AM - 02:00 AM |
| Wednesday | 02:00 AM - 02:00 AM |
| Thursday | 02:00 AM - 02:00 AM |
| Friday | 02:00 AM - 02:00 AM |
| Saturday | 02:00 AM - 02:00 AM |
| Sunday | 02:00 AM - 10:30 PM |
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Location
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