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Pauline African Hair Braiding

+1 314-890-0709
10459 St Charles Rock Rd, St Ann, MO 63074 United States of America
Open Today:

Best PlaceJuice Reviews

Good work but the atmosphere is horrible and the people are extremely rude
OPEN Reviews (51)

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom
Planning
  • Appointment required
  • Appointments recommended

Quick Facts About Pauline African Hair Braiding

Pauline African Hair Braiding has both strengths and weaknesses based on the comments provided. It is important to consider these aspects when evaluating the overall quality of the establishment.
One of the strengths of Pauline African Hair Braiding, as mentioned in the comments, is the skill and expertise of the braiders. Customers have complimented the quality of the braids and the overall result of their hairstyles. This suggests that the staff members are experienced and proficient in their work.
Another strength of the salon is that Pauline is known for running an honest operation and not overcharging for her services. This is a positive aspect as it shows integrity and fairness in pricing. Customers appreciate not being taken advantage of and recommend Pauline African Hair Braiding for those looking for reasonable prices.
Additionally, the shop offers a range of hair products and jewelry for customers to purchase, according to one comment. This not only adds convenience to the overall experience but also provides more options for customers to explore and enhance their hair care routines.
However, despite the strengths mentioned above, there are also several weaknesses that need to be considered. One significant weakness is the poor customer service and rude behavior reported by multiple customers. It is noted that the atmosphere in the salon is described as horrible, and the employees are characterized as extremely rude. This kind of behavior can create a negative environment for customers and deter them from returning.
Another weakness is the inconsistency in pricing and the potential for dishonest business practices. One comment mentions being charged much more than the quoted price, suggesting that Pauline may not be transparent with her customers. This can lead to frustrations and a feeling of being deceived.
Quality control is another weakness mentioned in the comments. Customers have raised concerns over the quality of hair extensions used in their hairstyles. There are reports of itchy hair and damage to clothing, which suggests that the salon may not prioritize using high-quality products.
A significant weakness highlighted in the comments is the time it takes to complete hairstyles. Some customers express dissatisfaction with the lengthy braiding process, which can take several hours. This can be inconvenient for customers who have other commitments or limited time available. Additionally, one customer reports that the owner, Pauline, braids hair at a slow pace, resulting in an extended and uncomfortable experience for the customer.
Lastly, there are reports of poor technique and damage to the hair. Multiple customers mention issues with their hair, such as discomfort, tightness, and even hair loss. This suggests a lack of expertise and care in the braiding technique used, possibly leading to damage and unfavorable results.
In conclusion, while Pauline African Hair Braiding has strengths such as skilled braiders and reasonable pricing, it also has significant weaknesses in terms of customer service, consistency in pricing, quality control, and technique. These weaknesses may impact the overall reputation and customer satisfaction of the establishment.