Del Taco - Locations from All Over the World

Del Taco Info

Best PlaceJuice Reviews

Almost weekly come here while we are in Laughlin, fast, good service & yummy , friendly place to eat or to go , only 1 one we got in fresh bean for burrito , rest are fresh & delicious, taste of taco & burritos just right for us , make sure you check your orders before you leave coz sometime they are busy , I want crunchy taco but I got soft taco but it's alright I'm happy . All of their crews are nice & happy , I can see they having great team work there , always love to grab food there

OPEN Reviews (23)

Amenities

Service options

Outdoor seating
Delivery
Drive-through
Takeout
Dine-in

Highlights

Fast service
Play area

Popular for

Breakfast
Lunch
Dinner
Solo dining

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

Offerings

Coffee
Kids' menu
Late-night food
Quick bite

Dining options

Dessert

Amenities

Good for kids
High chairs

Atmosphere

Casual

Crowd

Family-friendly
Groups

Payments

NFC mobile payments

Quick Facts About Del Taco

Del Taco has a number of strengths and weaknesses based on the comments provided. First, let's discuss the strengths of the restaurant. According to the comments, Del Taco is known for fast and efficient service, with one reviewer mentioning that they visit almost weekly while in Laughlin. This indicates that the staff is able to serve customers promptly and provide a positive experience.

Additionally, the commenters appreciate the taste of the food, particularly the tacos and burritos. One reviewer specifically mentions that the taste of the tacos and burritos is just right for them. This suggests that Del Taco has a good understanding of flavor profiles and is able to consistently deliver delicious food.

The commenters also mention the friendliness and happiness of the staff. This indicates that the employees create a welcoming atmosphere and exhibit a positive attitude towards customers. Another positive aspect of Del Taco mentioned in the comments is their teamwork, with one reviewer stating that they can see great teamwork among the employees. This suggests that the staff works well together, potentially leading to smoother operations and better customer service.

Now, let's discuss the weaknesses based on the comments. One common theme in the negative comments is poor customer service. One reviewer had a negative experience with a particular employee who seemed unprofessional and refused to honor a shake offer. This indicates that there may be inconsistency in the level of service provided by the staff.

Another negative aspect mentioned is the long wait time in the drive-thru. One commenter mentioned waiting for a long time, and another mentioned that at night, the drive-thru can be slowed down by employees hanging out with loud music. This suggests that the restaurant may struggle with managing the flow of customers during peak hours.

False advertising is another issue mentioned in the comments. One reviewer mentioned that the advertised price for a promotional item was different from what they were charged. This suggests that there may be a lack of transparency or miscommunication between the staff and customers, resulting in a negative experience.

In terms of food quality, there were several negative comments about the presentation and preparation of the food. One reviewer mentioned that their order often comes out wrong, and when it is correct, the food looks unappetizing and sloppily prepared. This indicates that there may be inconsistencies in the kitchen, potentially leading to a lack of pride in the food preparation.

Furthermore, the commenters mentioned specific issues with certain menu items, such as undercooked fries and poorly made burritos. This suggests that there may be quality control issues in the kitchen, leading to inconsistency in the taste and presentation of the food.

In conclusion, Del Taco has strengths in terms of fast service, delicious food, friendly staff, and teamwork. However, there are weaknesses related to poor customer service, long wait times, inconsistent pricing, and issues with food presentation and preparation. These weaknesses indicate areas where Del Taco could improve to provide a better overall dining experience for their customers.