Papitos Mexican Grill Info
Amenities
Service options
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Outdoor seating
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Curbside pickup
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Delivery
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Takeout
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Dine-in
Health & safety
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Staff required to disinfect surfaces between visits
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Comfort food
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Happy hour drinks
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Happy hour food
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Hard liquor
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Kids' menu
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Late-night food
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Quick bite
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Small plates
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Vegetarian options
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Wine
Dining options
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Lunch
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Dinner
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Dessert
Amenities
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Bar onsite
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Good for kids
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High chairs
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Restroom
Atmosphere
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Casual
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Cozy
Crowd
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Groups
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Tourists
Planning
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Accepts reservations
Payments
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Debit cards
Best PlaceJuice Reviews
Good food. Pretty good service.
I'm not sure why others are complaining. Prices have gone up everywhere, but the prices here are comparable to every other Mexican restaurant. We are on a work trip from TN and the location was right next to our hotel. Friendly staff and we have enough food for another meal! Took leftovers and cheese dip to go .. was brought extra chips at NO charge like another review!
I don’t know the gentleman’s name but he was an amazing waiter. He was also the bartender which leads me to the drinks….. THAT WERE AMAZING!!!!! If you are not prepared to not walk out but be carried don’t order the large margaritas. They’re huge. ????
The food came out fast and every bite was fantastic. I definitely recommend this place.
How about offering drink options for Doordash. Never seen a restaurant that didn't have drinks on the delivery menu. Do better!!!
Although the drink options or lack thereof, the food was really good. So 4 stars.
We made our order online. We waited 15 mins, then walked in just to be told the online ordering doesn't work. I placed the same order at the register to discover the prices had increased on almost everything and there was also an added $2 to go charge. So, my expected $34 order is now $42 and I'm waiting an extra 15 minutes. This is frustrating to say the least.
It's so hard to rate places like this. I'm from the west coast where you can throw a rock and hit 100s of Mexican joints. In Arkansas they are few and far between and all very similar in taste. This place is a little more authentic than some of the other places I have been. But it just middle of the road Mexican but probably above average for Arkansas
The chicken chimichanga was great! With cheese sauce on top! My first visit here. Service could have been a little better but it could have been worse. I will update my rating when I try different dishes
If I could give this place zero stars, I would. Went at a non-busy time for lunch and got sat and forgotten about. They didn’t even bring out our Papito’s dip in the thirty minutes we were there. That being said, we left and went to our usual place, Nacho’s in Cabot. Go there instead and don’t waste your time here.
Also, I would recommend this place add better waitresses as I’m pretty sure ours didn’t understand a lick of what we were saying and acted like we were inconveniencing her.
Quick Facts About Papitos Mexican Grill
Papitos Mexican Grill appears to have several strengths based on the comments provided.
First, many customers praised the quality of the food. The comments mention that the food is "good" and "fantastic," with specific mentions of the chicken chimichanga and cheese sauce. Good food is often a major strength for any restaurant, as it is one of the main reasons customers visit and return.
Additionally, customers generally had positive things to say about the service. While one comment mentioned that the service could have been better, other customers specifically praised their waiter/bartender as "amazing." This indicates that there is potential for great service at Papitos Mexican Grill.
The pricing of the food also received positive comments. One customer mentioned that the prices are comparable to other Mexican restaurants, implying that they are reasonable. Another customer appreciated the fact that they received extra chips at no charge, which suggests that the establishment values customer satisfaction.
Furthermore, the portion sizes were mentioned in a positive light, with one customer stating that they had enough food for another meal. This suggests that Papitos Mexican Grill provides ample servings, which is often appreciated by customers.
On the other hand, there are some weaknesses that were identified in the comments.
One customer mentioned that the restaurant does not offer drink options for DoorDash, which implies a potential limitation in their delivery service. Offering full menus, including drinks, for delivery can be important for customer satisfaction and convenience.
Another customer expressed frustration with the online ordering process. They found out upon arrival that the online ordering didn't work, and the prices had increased from what they expected. Such confusion and added charges can lead to a negative customer experience and might need improvement.
One comment mentioned that the service could have been better and that the waitress seemed unhelpful and inconvenienced. Inconsistent or poor service can greatly impact a customer's experience and perception of a restaurant, so proper training and attention to customer service should be a priority.
Lastly, one comment urged potential customers to "go to Nacho's in Cabot" instead, indicating a direct comparison and preferred alternative. This suggests that some customers feel that there are better options available, and the restaurant may be losing potential customers to competitors.
In conclusion, Papitos Mexican Grill seems to have strengths in the quality of their food, positive service experiences, and reasonable pricing. However, they may need to address issues with online ordering, lack of drink options for delivery, and inconsistent/waitstaff service. By addressing these weaknesses, Papitos Mexican Grill can further enhance its reputation and customer satisfaction.
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Opening Hours
| Monday | 11:00 AM - 10:00 PM |
|---|---|
| Tuesday | 11:00 AM - 10:00 PM |
| Wednesday | 11:00 AM - 10:00 PM |
| Thursday | 11:00 AM - 10:00 PM |
| Friday | 11:00 AM - 10:30 PM |
| Saturday | 11:00 AM - 10:30 PM |
| Sunday | 11:00 AM - 10:00 PM |
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