Panther Lake Nails Info
- 20618 108th Ave SE, Kent, WA 98031 United States of America
- +1 253-856-1344
- [email protected]
- +1 253-856-1344
- +1 253-856-1344
Best PlaceJuice Reviews
They did a beautiful job for my wedding! And for my everyday look. The staff are friendly and service is quick! Excellent color choices, lots of different kinds; cats eye, chrome, color changing and more. They have designs or bring one in, they can do it all!
Got fancy bday nails! ???? Walked in with a pic I found and they did a fabulous job recreating it!
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Quick Facts About Panther Lake Nails
Panther Lake Nails place has received a mix of positive and negative comments. In order to understand the strengths and weaknesses of the salon, we will analyze the feedback provided by customers.
Starting with the positive comments, many customers praised the salon for their excellent service and friendly staff. The quick service and attention to detail were mentioned as strengths. Customers also appreciated the wide range of color choices and the ability to bring in their own designs. The skill of the nail technicians, particularly Helen, was highly praised, with customers expressing their satisfaction with the quality and effort put into their nails. The consistency of service across the entire staff was also highlighted as a strength. The salon also received compliments for their expertise in recreating specific designs brought in by customers.
Moving on to the negative comments, one customer expressed disappointment with the outcome of their ombré nails, describing them as "very ugly." The customer claimed that when they voiced their concerns, the technician dismissed them and refused to make any changes. This lack of response and unwillingness to rectify the issue was seen as a weakness of the salon. Another customer shared their negative experience of nails falling off within a week of getting a full set shellac. This lack of durability and the need to go elsewhere for a new set was seen as a waste of money and time.
Another customer updated their review to mention that their nails started cracking and even broke, despite being their real nails. This lack of durability and poor quality was expressed as a significant weakness. In addition, the customer mentioned that they were initially told the salon carried a specific product, but later found out they did not, leading to dissatisfaction with the service. The customer highlighted the lack of concern, apology, or attempt to fix the issue as another weakness. Although the customer appreciated certain aspects of their experience, such as the friendliness of the staff and the shape and smooth finish of their nails, they were ultimately disappointed by the lack of ownership and effort to correct the poor finish of their nails.
One customer mentioned that Panther Lake Nails stood out among other nearby salons in terms of cleanliness, safety measures, and consistency. This feedback suggests that the salon excels in maintaining a clean and safe environment, as well as providing consistent service. Another loyal customer stated that they have been visiting Panther Lake Nails for seven years and praised the staff for always accommodating them, making their nails exactly as they wanted. This customer's positive experience suggests that the salon has built a strong reputation and client loyalty.
However, there was one negative comment regarding the service received for pedicures. The customer mentioned that they were stabbed with a cuticle pusher and experienced discomfort during the appointment. The attitude of the technician also added to the overall discomfort. This feedback suggests that the salon may have inconsistencies in their service quality, as this particular experience did not meet the customer's expectations.
In summary, Panther Lake Nails place has strengths in terms of excellent service, friendly staff, quick service, a wide range of color choices, and the ability to accommodate various nail designs. They also received praise for their consistency of service and quality work. However, weaknesses were identified in terms of poor response to customer concerns, lack of durability and poor quality of the nails, inconsistency in providing certain products, and instances of discomfort during appointments. Further improvements can be made to address these weaknesses and enhance the overall customer experience.
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Opening Hours
Monday | 09:30 AM - 07:30 PM |
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Tuesday | Closed |
Wednesday | 09:30 AM - 07:30 PM |
Thursday | 09:30 AM - 07:30 PM |
Friday | 09:30 AM - 07:30 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | 11:00 AM - 05:00 PM |
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