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P N Nails

+1 334-671-0635
2371 Murphy Mill Rd STE 5, Dothan, AL 36303 United States of America
Open Today: 09:30 AM - 07:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Best PlaceJuice Reviews

The man was so rude to me and he didn't do my nails nothing like the picture. He was very unprofessional. The lady who took over was just as rude snatching my hand because he didn't understand me. Mad because she had to fix what he messed up. The first picture is what they did. The 2nd photo is what I asked for.
Clean, sanitary, and super friendly service. I made an appointment and didn't have to wait at all. One of the best Pedicures I've had, and a great job on powder coating my nails.
My daughter and I love this place. The employees there actually listen to what you want and execute it well. It’s the first nail salon I have visited in years that can thin the tips of acrylics to suit my liking. My daughter has allowed one of the ladies to freestyle designs both times and it turned out beautiful. We have finally found a nail salon that we will continue to use.
Never go there again. She did my nails almost 2 weeks when I left I looked at them, uneven, really thick, gaps that wasn't filled in. Just a mess. I went and had them removed same one took them off left my nails in a mess 2 have gouging in to the quick. Another lady came in with hers in a mess from the day before to thick. No I won't ever go there or refer them.
I will not be returning! I paid $90 for my nails and toes to look this bad. My white fingernails have red spots in them. I asked him why and he said he does not know and made no effort to fix them. I know my toes look like I painted them at home but up close it looks even worse, it looks like the picture below.
They did a great job for me and my wedding party! Would definitely go again!
It is hands down the best place to get your nails done. They have those big comfy massage chairs that you sit in while they massage your legs and feet with their hands and with hot stones, then afterwards you move over to their table and they paint your nails with precision. They are very good and make you feel so comfortable.
I paid $55 for a pedicure. At my regular salon, I pay $45 for a pedicure that involves much more than the $55 pedicure at this salon. My nails are crooked. Pain on the skin. I tried to tell them my nails were crooked. The employees constantly had to get other employees to come over to see what I was talking about. I don’t understand. I came here because I was told how amazing this place was. I left disappointed and unsatisfied. I’m going to have to go get my nails fixed somewhere else. Making nails straight/the shape wanted should be the BARE MINIMUM!

Quick Facts About P N Nails

Strengths:
1. Clean and sanitary: Several comments mention the cleanliness and sanitary conditions of the salon, indicating that the establishment maintains high hygiene standards.
2. Friendly service: One comment mentions the super friendly service, suggesting that the staff creates a welcoming and pleasant atmosphere for customers.
3. Efficient appointment system: A customer mentioned making an appointment and not having to wait at all, indicating that the salon has an organized scheduling system.
4. Skillful pedicures: One comment praises the salon for providing one of the best pedicures the customer has had, indicating that the staff is skilled in providing this service.
5. Customization and freestyle designs: A customer mentions that the salon listens to their preferences and accommodates their needs, showcasing the salon's ability to execute customized designs and services.
6. Ideal for wedding parties: A customer states that the salon did a great job for their wedding party, suggesting that the salon is capable of handling large groups and meeting their needs.
7. Comfortable and relaxing experience: One comment highlights the use of massage chairs and hot stone treatments, indicating that the salon prioritizes the comfort and relaxation of its customers.
Weaknesses:
1. Rude and unprofessional staff: Multiple comments mention the rudeness of the staff and their unprofessional behavior, suggesting an issue with customer service and overall professionalism.
2. Inconsistent quality: One customer mentioned that the nails did not match the requested design, and another customer complained about uneven and thick nails, indicating inconsistency in the quality of the service.
3. Lack of effort to fix mistakes: A customer stated that their concerns were not addressed, and the salon made no effort to fix the issues, indicating a lack of responsibility and customer care.
4. Higher prices for subpar results: One customer mentioned paying a higher price compared to their regular salon but receiving inferior quality and crooked nails, suggesting that the salon may not provide value for the higher price.
5. Difficulty in communication: One customer mentions that the staff had difficulty understanding them and had to call for assistance, indicating a potential language barrier issue or a lack of effective communication within the salon.
In conclusion, while P N Nails place has strengths such as cleanliness, friendly service, efficient appointment system, skillful pedicures, customization options, suitability for wedding parties, and providing a comfortable experience, it also has weaknesses in terms of rude and unprofessional staff, inconsistent quality, lack of effort to fix mistakes, higher prices for subpar results, and difficulty in communication. Improving the customer service experience, addressing quality issues, and ensuring effective communication could contribute to overcoming these weaknesses and enhancing overall customer satisfaction.


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Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

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