Natalie Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Best PlaceJuice Reviews
First and last time here. Service was decent. I just did not like that the buffers were used and the tools were not clean. I’ve been to other salons where they unwrap steril tools in front of you but it just seemed like they used it on a customer before me and then on me. My nails have bubbles and they charged me $31 for the service. Not worth it tbh.
Came here for the first time in so many years. Very happy with my service and the lady I cant remember her name just her nickname Hollywood was very nice. She worked with me and listened to what I wanted. I didn't want my nails too long and ambre look plus a little design for the holidays. Definitely will be coming back. Thank you so much. The only thing is that I was hoping she would clean and shape nails before doing the full set.
I was cold, but those prices was too mush $$$ not going back !!! didn't have water too use if so, it was a little. Great women who took care of me thank you for your kindness????God bless you.
Worst nail place in WHITTIER I’ve ever been too I would even say definition of a RIP OFF‼️ spent over $140 just for 2 of my nails to break the next day ????????♀️ of course I tried to call to get them fixed just to get attitude saying I should of been more careful with a charge to fix them YEA I THINK NOT…… next time I definitely will be doing more research on where I get my hands touch‼️ especially a morning prior of being in a wedding as of of the bridesmaids worst experience here yet….. if it was up to me, I would give zero stars but sadly in order to get this heard or seen I need to put one please make sure to do your research lady’s especially if you’re thinking of getting something pricey????????♀️????
Lee did my nails and he did a great job 3 weeks and my nails still look good I’m so happy I found this place
This place is a rip-off! I asked for a regular pedicure and lady said “we only have these services” hands me a menu, pedicures start at $35 which include additional services. I just wanted a regular pedicure. she said: we don’t have regular pedicures here. As I was leaving a customer walked in and they her told basic pedicures started at $25. WTH! They take advantage of their customers. Never going back!
I came in I showed the lady a picture it was going all good until she started to different them my both hands of nails sets didn’t look the same bad service
This place is a Joke! The chick that does pedicures actually charged 5 bucks to remove gel polish when my wife was paying full price for their overpriced pedicure. Wow, she wasnt getting a fricken repaint shes getting a Effin Pedicure HELLO! 50 bucks for that wack pedi is enough to make me say no thanks. Fool me once!
Quick Facts About Natalie Nails
Natalie Nails place has received a variety of comments, both positive and negative, highlighting different aspects of their service. In order to evaluate the strengths and weaknesses of the salon, let's analyze each comment in depth.
The first comment expresses disappointment with the cleanliness of the tools used at Natalie Nails. The customer mentions that the buffers were used without being properly sterilized and that this made them uncomfortable. This raises a concern about the salon's hygiene practices. Cleanliness is a crucial aspect of any nail salon, as improper sterilization can lead to the spread of infections and diseases. This weakness could potentially deter customers who prioritize hygiene from returning to Natalie Nails.
The second comment is generally positive, with the customer expressing satisfaction with the service and the specific nail technician named Hollywood. The customer appreciates that the technician listened to their preferences and worked with them to achieve the desired look. This demonstrates good customer service and attention to detail, indicating a positive strength of Natalie Nails. However, the customer also mentions that they wished the nails had been cleaned and shaped before the full set, suggesting that the salon might have missed this crucial step. This highlights a potential weakness in their service, as proper nail preparation is essential for the longevity and overall quality of the manicure.
The third comment focuses on the discomfort experienced by the customer due to the cold temperature in the salon. This highlights a weakness in the salon's facility management. Providing a comfortable environment for customers is crucial for ensuring their overall satisfaction. Additionally, the customer mentions that the prices were too high for the service received. This pricing weakness can deter potential customers who might be looking for more affordable options.
The fourth comment is highly negative and characterizes Natalie Nails as the worst nail place the customer has ever been to. The customer claims that two of their nails broke the day after the service, and when they tried to get them fixed, they were met with attitude and an additional charge. This highlights multiple weaknesses, including poor durability of the manicure and inadequate customer service. Customers expect their nails to last for a reasonable period of time without easily breaking, and charging for repairs after a short time period might generate negative feelings towards the salon. The customer also emphasizes the need for thorough research before choosing a salon, suggesting that Natalie Nails might have a poor reputation among prospective customers due to similar negative experiences.
In the fifth comment, a customer praises Lee for doing a great job on their nails, and they express their happiness for finding this place. This positive comment highlights a strength of Natalie Nails, which is their ability to provide quality nail services that can satisfy customers.
The sixth comment focuses on the issue of pricing. The customer states that they were not able to get a regular pedicure and were instead offered more expensive options. This weakness suggests that Natalie Nails might not cater to customers who are looking for more affordable options. Additionally, the customer mentions conflicting information about the pricing, which raises concerns about transparency and consistency in their services.
The final comment expresses frustration with the additional charge for gel polish removal during a pedicure. The customer feels that this is an unfair and unnecessary fee. This highlights a potential weakness in pricing policies, as customers might feel that they are being taken advantage of.
In conclusion, Natalie Nails place has both strengths and weaknesses based on the comments provided. Positive aspects include good customer service, attention to detail, and skilled nail technicians. However, weaknesses include concerns about cleanliness and hygiene practices, lack of attention to nail preparation, uncomfortable salon temperature, high prices, poor durability of the manicure, inadequate customer service, inconsistent pricing information, and questionable pricing policies. These weaknesses might impact customer satisfaction and deter potential customers from choosing Natalie Nails as their preferred salon. Therefore, it is important for the salon to address these weaknesses in order to improve its overall reputation and attract a wider range of customers.
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