Nails By Lilly Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
I've been a customer of Lily's for many years now and have always had an amazing experience. She is so kind and it's always great chatting with her! Genuinely the nicest person and she makes the salon feel so comfortable. She has always done a great job at my nails and I love every manicure I get. I always recommend this place to my friends and family and they love going here too! I will be a customer of Lily for a very long time.
DO NOT GO HERE! I went for one acrylic nail repair. Idk her name but she was sitting at the desk to the right as soon as you walk in, short hair with glasses wears a back brace. She said she could do what I wanted so I said ok. I specifically asked if she had the nude color as all my other nails she said yes. The color she used was not even close to what I had. The nail was longer than all the others and wide and sloppy. She was changing from me and another girl that was doing her nails. Didn’t even finish the girl and was starting on me. When she was done and told me the price I asked one simple question to make sure I heard right and she went off on me! All cause I double checked on the price she started going off yelling and was mad for no reason. Cause she knew she did a terrible job. She said leave and don’t ever come back and don’t pay if you don’t like it. I said no keep the money but next time if you can’t do what a customer asks don’t say you can and have the customer leave disappointed. On top of going off on me for no reason she was rude too! I would not recommend this place to no one. This lady was so unsanitary and sloppy. I’ve never had a bad experience at a nail salon ever until I tried this one.
We decided to try Lilly’s and we’re so happy. My husband loved his pedicure. I explained to Lilly I had finished chemo and she was so gentle and caring. We will be back. ????
Robin was amazing. She brought my image to life
Amazing place and friendly and welcome home to new customers 22.00 pedacure and Lilly the owner was the best artwork too. They do deep massage too like not pity party ones so isn't a gem I walked into. Thank you girls for making me laugh and feel better I be back and by the way every client has been coming there for over 10years wow that I sat next to.
Been a regular customer at Lily’s for years. You could not ask for a nicer atmosphere or better service than Lily provides. Very professional and reasonable prices.
Lilly is awesome! She takes the time and does a super job every time. Gel manicures last for weeks! Love this place and Lilly!
I never get my nails done. Ever. I wanted to treat myself for my birthday. Lilly was so kind and warm and suggested several different styles amd color combinations. She took her time and did an absolutely FANTASTIC job! Kinda makes me wanna start getting my nails done all the time! Ha! Go see Lilly!!!!!! You won't be disappointed!
Quick Facts About Nails By Lilly
Nails By Lilly has several strengths based on the comments provided.
Firstly, Lily is described as a very kind and friendly person. Customers appreciate her pleasant demeanor and enjoy chatting with her during their appointments. This creates a comfortable and welcoming salon atmosphere, which is valued by customers who visit Nails By Lilly.
Secondly, Lily is praised for her excellent nail services. Many customers comment that they have had a great experience and love the results of their manicures. Lily is commended for doing a fantastic job and taking her time to ensure satisfaction. Gel manicures in particular are noted to last for weeks, which is a testament to the quality of her work.
Thirdly, Lily is highly recommended by customers. It is mentioned that they regularly refer friends and family to Nails By Lilly, and these individuals also have positive experiences at the salon. This indicates that Lily consistently provides a high level of service and maintains a loyal customer base.
Additionally, Nails By Lilly is known for reasonable prices. Customers appreciate the professional service they receive at affordable rates. This combination of quality and affordability is seen as a major strength of the salon.
On the other hand, there are also some weaknesses mentioned in the comments that should be addressed. One customer had a negative experience with an unnamed technician. The technician did not provide the desired color for an acrylic nail repair and created a longer and sloppier result. The technician also had a disruptive interaction with the customer, exhibiting rude behavior and unprofessionalism. This negative experience may be an isolated incident, but it is important for Nails By Lilly to address and rectify such occurrences to maintain the positive reputation of the salon.
Finally, while Lily is praised for her warm and caring nature, it is not explicitly mentioned whether the rest of the staff at Nails By Lilly exhibit the same level of customer service. It would be beneficial for Nails By Lilly to ensure that all staff members are trained to provide a friendly and welcoming experience to customers.
In conclusion, Nails By Lilly has several strengths including a kind and friendly owner, excellent nail services, positive customer recommendations, and reasonable prices. However, there are also weaknesses highlighted such as negative experiences with unnamed technicians and the need to ensure consistent customer service across all staff members. By addressing and improving these weaknesses, Nails By Lilly can further strengthen its reputation and continue to provide a positive experience for its customers.
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Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
|---|---|
| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | 09:00 AM - 05:30 PM |
| Sunday | Closed |
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